ASSISTANT DIRECTOR OF OPERATIONS | BENEFITS INCLUDE: 401K, STOCK PURCHASE PLAN, AND MANY MORE!
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $106,800.00 - $136,200.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Free room nights
Discounted and Friends and Family room rates
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
401K with company match
Paid vacation
paid sick days
Paid new child leave
Paid personal day
Paid Family Bonding Time
Adoption assistance
Tuition Reimbursement
Free colleague meals during shift
Employee stock purchase plan
Discounts at various retailers
Job Description
Hyatt is a globally recognized leader in the hospitality industry, known for its commitment to creating a sense of belonging and making guests feel at home wherever they travel. The company is dedicated to transforming routine trips into memorable journeys, and ordinary encounters into exceptional experiences. Hyatt emphasizes a work environment that values individuality, inclusiveness, and career growth, believing deeply that hospitality is not just a job but a lifelong career for passionate and caring individuals.
The Hyatt Regency San Francisco, located in the prestigious Embarcadero Center, offers guests a unique urban-modernist experience with newly renovated rooms and suites... Show More
The Hyatt Regency San Francisco, located in the prestigious Embarcadero Center, offers guests a unique urban-modernist experience with newly renovated rooms and suites... Show More
Job Requirements
- bachelor’s degree in hospitality management, business administration, or related field preferred
- 3-5 years of experience in hotel operations
- minimum 2 years supervisory or management experience in rooms and food & beverage division
- strong knowledge of hotel operations
- excellent leadership, interpersonal, and communication skills
- ability to work under pressure
- ability to manage multiple tasks and solve problems efficiently
- proficiency in hotel management software and MS Office
- flexibility to work evenings, weekends, and holidays
Job Qualifications
- bachelor’s degree in hospitality management, business administration, or a related field preferred
- minimum of 3-5 years of experience in hotel operations, with at least 2 years in a supervisory or management role within the rooms and food & beverage division
- strong knowledge of hotel operations, including front desk, housekeeping, and food & beverage
- excellent leadership, interpersonal, and communication skills
- ability to work under pressure, manage multiple tasks, and solve problems efficiently
- proficiency in hotel management software and MS Office
- flexibility to work evenings, weekends, and holidays as required
Job Duties
- assist in overseeing daily hotel operations to ensure a consistent, high-quality guest experience
- partner with department heads to ensure efficient staffing, training, scheduling, and performance management
- drive operational excellence by analyzing performance data and implementing process improvements
- ensure all departments comply with company standards, brand expectations, and regulatory requirements
- support the Director of Operations in developing and executing strategies to meet or exceed service, revenue, and profitability goals
- handle guest concerns and operational issues with a proactive, solution-oriented approach
- participate in budgeting, forecasting, and cost-control measures
- lead by example, fostering a positive and professional work culture aligned with company values
- assist in preparing for and leading daily stand-up meetings and operations reviews
- support recruitment, onboarding, and training efforts across operational departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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