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Job Overview
Employment Type
Full-time
Compensation
Salary
Starting from $100,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Holidays
uniform
Job Description
The hiring establishment is a renowned luxury restaurant brand born in Madrid, known for its high-energy and immersive dining experiences inspired by the rich cultural heritage and bold spirit of the Amazon region. With flagship locations across prestigious cities such as London, Dubai, and Monaco, this esteemed brand is expanding globally by introducing its iconic and vibrant experience to Miami, Florida. The Miami location is situated in Brickell, a bustling and upscale neighborhood, bringing a blend of elevated cuisine, dynamic music, and lush, artistic design, creating an unforgettable, luxurious atmosphere for guests. As part of a fast-paced and high-volume operation,... Show More
Job Requirements
- bachelor’s degree or equivalent experience in hospitality management or related field
- minimum 5 years of progressively responsible experience in food and beverage operations, preferably in luxury or high-volume restaurants
- proven track record of managing multi-outlet operations
- ability to work flexible hours including nights, weekends, and holidays
- strong organizational and multitasking abilities
- excellent leadership and team management skills
- proficiency in operational software and scheduling tools
- capability to thrive in a fast-paced environment
- valid work authorization for employment in the United States
Job Qualifications
- proven leadership experience in high-volume luxury restaurant operations
- strong knowledge of food and beverage service standards
- excellent communication and interpersonal skills
- ability to lead and motivate diverse teams
- hands-on management style with ability to make real-time decisions on the floor
- experience with labor scheduling and operational reporting
- ability to maintain brand consistency and service excellence
- prior experience collaborating with kitchen and BOH teams
- knowledge of safety and cleanliness standards in hospitality
- strong problem-solving and conflict resolution skills
Job Duties
- lead and oversee daily service operations across all venues and outlets, ensuring alignment with brand and service standards
- serve as a floor leader during peak service, anticipating needs, resolving issues, and supporting managers and teams in real time
- conduct impactful pre-shift briefings and post-service recaps focused on pacing, guest flow, and execution
- support the Director of Operations in maintaining brand consistency across all guest touchpoints
- supervise and coach floor managers and department heads, providing clear direction and immediate feedback
- ensure all service stations are fully prepared, stocked, and staffed before service
- partner closely with BOH leadership to coordinate timing, menu flow, and communication between FOH and kitchen
- drive labor efficiency through strategic scheduling, deployment, and active supervision
- perform daily walkthroughs to ensure cleanliness, safety, and maintenance standards are met
- assist with onboarding, training, and development of managers and hourly staff
- manage shift notes, operational reports, and handoffs between services
- act as Director of Operations in their absence when required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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