Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Career development opportunities
supportive work environment
competitive salary
performance bonuses
Paid Time Off
Health Insurance
Employee Discounts
Job Description
Hyatt is a world-renowned hospitality company recognized for its commitment to providing exceptional guest experiences and fostering a supportive work environment. With hotels and resorts located globally, Hyatt prides itself on creating meaningful experiences for guests through attentive service and a culture of care and exceptional performance. The company values its associates and invests in their career growth, job enrichment, and professional development, ensuring a workplace where challenges translate into rewarding opportunities.
The Assistant Director of Operations at Hyatt plays a crucial role in overseeing the seamless functioning of hotel services, encompassing both Rooms and Food & Beverage (F&B) ope... Show More
The Assistant Director of Operations at Hyatt plays a crucial role in overseeing the seamless functioning of hotel services, encompassing both Rooms and Food & Beverage (F&B) ope... Show More
Job Requirements
- Minimum of 3 years experience in hotel operations management
- Bachelor’s degree in hospitality management or related field preferred
- Proven leadership skills in managing multiple departments
- Strong analytical and financial skills
- Excellent communication and interpersonal skills
- Ability to manage large events and high occupancy volumes
- Knowledge of health regulations and corporate standards
- Experience in training and development of staff
Job Qualifications
- Responsible for short and long term planning and hotel operations management
- Develop and recommend budget, marketing plans, and objectives
- Experience supervising all hotel departments
- Ability to assimilate operational statistics quickly to enhance hotel positioning
- Experience developing standards and operating procedures
- Skilled in hiring, training, empowering, coaching, and counseling employees
- Direct implementation of payroll, reports, forecasts, inventory, and budget for food and beverage operations
- Experience resolving customer complaints to maintain high satisfaction
- Ability to implement procedures to increase guest and associate satisfaction
- Knowledge of Department of Health regulations and Hyatt Corporate standards
- Effective communication skills with corporate staff
- Capability to coach and counsel employees to uphold Hyatt service standards and procedures
Job Duties
- Oversee hotel services including both Rooms and Food & Beverage operations
- Maximize room revenues while controlling expenses
- Manage large events and high volume occupancy special requirements
- Analyze rate variances and monitor credit reports
- Maintain close observation of daily house counts
- Coordinate major projects such as renovations, capital expenditures, and equipment changes
- Conduct weekly Rooms Divisions meetings and monthly financial reviews with subordinate managers and senior hotel directors
- Prepare revenue and occupancy forecasting
- Monitor labor expenses through schedule approval process
- Hire, manage, and train subordinate managers and employees
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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