Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $95,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
career growth and advancement
Affordable medical benefits
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
Referral bonuses
Free and discounted room nights
Employee assistance program
Discounts at various retailers
Job Description
The Hyatt Regency New Orleans is a prestigious four-diamond luxury hotel located in the heart of New Orleans. Known for its exceptional service and world-class amenities, the Hyatt Regency New Orleans offers guests an unparalleled hospitality experience with its 1,193 rooms, including 75 suites, and extensive banquet and exhibit space totaling 200,000 square feet. The hotel features multiple dining venues including 8 Food & Beverage outlets along with Banquets and Convention Services, making it a prime destination for both leisure and business travelers. It boasts 52 venues for off-premise catering events, catering to a diverse clientele including large conventions, corporate... Show More
Job Requirements
- Minimum of four year college degree
- Proven leadership experience in hospitality operations
- Experience managing multi-department teams
- Strong interpersonal and communication skills
- Ability to work under pressure in a fast paced environment
- Flexibility to work weekends and holidays
- Commitment to exceptional guest service
Job Qualifications
- Current Directors of Operations at small to mid-sized properties ready to manage a high volume convention property
- Current Directors of Food & Beverage or Rooms ready to learn both areas of operations
- Current Assistant Directors of Food & Beverage or Rooms seeking operational growth
- Experience as a department head in at least two hotel departments
- Four year college degree from accredited university
- Solid work history with strong professional references
- Ability to interact effectively with diverse backgrounds
- Service oriented with professional presentation skills
- Strong verbal communication skills
- Ability to work flexible schedules including weekends and holidays
Job Duties
- Assist Executive Committee members with management of Front Office, Housekeeping, Guest Services, Food & Beverage venues, Banquets, and Convention Services
- Lead and supervise a staff of hourly associates and Assistant Managers/Department Managers across both Rooms and Food & Beverage divisions
- Manage over 100 contracted associates within Housekeeping, Guest Services, Security, Banquets, and Convention Services
- Ensure exceptional guest satisfaction by upholding Hyatt service standards
- Collaborate with department heads to streamline operations and improve efficiency
- Develop and implement operational strategies to meet business goals
- Support team training, development, and performance evaluations
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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