ASSISTANT DIRECTOR OF OPERATIONS

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $94,000.00 - $113,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
retirement savings plan
basic life insurance
Paid vacation
paid sick days
Paid new child leave
Paid holidays

Job Description

Hyatt Regency Washington on Capitol Hill is a prestigious full-service hotel situated in the heart of Washington D.C., just a stone's throw away from the iconic U.S. Capitol building. Known for its exceptional hospitality and commitment to guest satisfaction, it is part of the renowned Hyatt Hotels Corporation, which has repeatedly been recognized as one of Fortune's 100 Best Companies to Work For. Hyatt's dedication to creating extraordinary experiences for both guests and employees sets it apart as a leader in the hotel industry. The hotel offers a dynamic and engaging work environment where team members are supported and encouraged... Show More

Job Requirements

  • Bachelor's degree in hospitality management or related field preferred
  • 3 to 5 years of department head experience in large hotel operations
  • Proven ability to manage and influence at all levels of the organization
  • Strong proficiency in labor management scheduling and financial controls
  • Demonstrated ability to multitask prioritize and execute through others
  • High level of ownership accountability and follow-through
  • Excellent verbal and written communication skills
  • Ability to read write and speak English fluently
  • Experience in a full-service Hyatt or comparable branded hotel environment

Job Qualifications

  • 3–5 years of department head experience in large hotel operations
  • Proven ability to manage and influence at all levels of the organization
  • Strong proficiency in labor management scheduling and financial controls
  • Demonstrated ability to multitask prioritize and execute through others
  • High level of ownership accountability and follow-through
  • Excellent verbal and written communication skills
  • Ability to read write and speak English fluently
  • Experience in a full-service Hyatt or comparable branded hotel environment

Job Duties

  • Oversee hotel operations ensuring consistency with Hyatt brand standards guest satisfaction and financial objectives
  • Lead and support Project Olympia by driving productivity efficiency and labor optimization while maintaining service excellence and colleague engagement
  • Review and interpret financial and operational reports demonstrating strong numerical and analytical capability
  • Support cross-functional collaboration and alignment across departments to achieve hotel-wide goals
  • Actively lead through department leaders empowering them while reinforcing accountability and performance expectations
  • Manage multiple priorities effectively in a dynamic hospitality environment
  • Model Hyatt leadership expectations by demonstrating care for guests and colleagues clear communication and professionalism
  • Coach counsel and develop department heads and managers to ensure strong performance accountability and continuous growth while building a leadership pipeline aligned with organizational goals and future readiness
  • Execute additional operational responsibilities as assigned by the Director of Operations or Leadership Team

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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