ASSISTANT DIRECTOR OF OPERATIONS

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $91,200.00 - $114,000.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Free room nights
Discounted and Friends and Family room rates
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
401K with company match
Paid vacation
sick days
new child leave
personal day
Paid Family Bonding Time
Adoption assistance
Free meal in employee cafeteria
Retail Discounts
Tuition Reimbursement
Employee stock purchase plan
Career growth opportunities

Job Description

Hyatt is a leading global hospitality company known for its commitment to creating meaningful experiences for guests and providing a supportive, inclusive work environment for its associates. With a robust portfolio encompassing luxury and lifestyle hotels worldwide, Hyatt is dedicated to delivering exceptional service and establishing itself as one of the most preferred and respected hospitality brands in the local markets it operates. Hyatt Centric Times Square New York represents the vibrant essence of this mission, serving as a dynamic hotel located in the heart of Manhattan's bustling Times Square. Guests enjoy modern rooms and suites infused with local charm,... Show More

Job Requirements

  • must possess 4+ years of progressive hotel leadership experience within rooms division or food and beverage division
  • must have solid knowledge of rooms operational details
  • must demonstrate a service oriented style with professional presentation skills
  • must have proven leadership skills
  • must exhibit high energy, entrepreneurial spirit, motivational leadership
  • must be an effective communicator
  • must be effective in providing exceptional customer service
  • must be able to achieve financial, engagement and service goals
  • must have experience with purchasing and inventories
  • must have comprehensive administrative skills
  • must have clear and concise written and verbal communication skills
  • must be proficient in Microsoft Word and Excel
  • must have excellent organizational, interpersonal and time management skills
  • must be familiar with guest survey tracking and trends
  • must have previous experience with hotel and management systems such as Opera, Reserve, HotSOS, Kronos
  • must be available to work on holidays and weekends

Job Qualifications

  • 4+ years of progressive hotel leadership experience within rooms division or food and beverage division
  • solid rooms operational details knowledge
  • service oriented style with professional presentation skills
  • proven leadership skills
  • high energy and entrepreneurial spirit
  • motivational leadership
  • effective communication skills
  • experience providing exceptional customer service
  • ability to achieve financial, engagement and service goals
  • experience with purchasing and inventories
  • comprehensive administrative skills
  • clear and concise written and verbal communication skills
  • proficiency in Microsoft Word and Excel
  • excellent organizational, interpersonal and time management skills
  • familiarity with guest survey tracking and trends
  • previous experience with hotel and management systems such as Opera, Reserve, HotSOS, Kronos

Job Duties

  • assist with oversight of the rooms and food and beverage divisions
  • train and coach direct reports
  • execute necessary decisions to achieve Hyatt's goals
  • ensure hotel operations meet brand standards
  • build colleague engagement
  • understand guests' needs
  • maximize hotel revenue
  • manage efficient running of operational departments
  • introduce and maintain Hyatt Hotels Corporation initiatives
  • run shifts in operational departments as needed

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.