Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401(k) with Company Match
Tuition Reimbursement
Employee Stock Purchase Program
Learning and advancement opportunities
Job Description
Cibola Vista Resort and Spa, located in Peoria, AZ, is a premier resort destination known for its exceptional guest services and luxurious accommodations. As part of the hospitality sector, this resort is committed to providing a superior guest experience through attentive customer service, well-maintained facilities, and a welcoming environment. The resort offers a variety of amenities and services tailored to meet the needs of its diverse clientele, including families, business travelers, and vacationers seeking relaxation or adventure. Known for its commitment to quality and innovation, Cibola Vista Resort and Spa continuously strives to elevate its service standards and guest satisfaction... Show More
Job Requirements
- High school diploma/GED
- Valid and clean driver’s license preferred
- Able to work flexible schedules including mornings, evenings, weekends and holidays
- 3+ years of leadership experience within hospitality
- Strong leadership capability with the ability to motivate, develop, and engage staff in a positive manner that produces business results
- Demonstrates problem solving, analytical and conceptual skills
- Strong written and oral interpersonal communication skills with the ability to build and maintain productive working relationships and negotiate with a range of internal and external clients
Job Qualifications
- High school diploma/GED
- 3+ years of leadership experience within hospitality
- Strong leadership capability with the ability to motivate, develop, and engage staff in a positive manner that produces business results
- Demonstrates problem solving, analytical and conceptual skills
- Strong written and oral interpersonal communication skills with the ability to build and maintain productive working relationships and negotiate with a range of internal and external clients
Job Duties
- Ensures that department operates in compliance of organizational, business, and financial regulations
- Routinely monitors guest survey scores, requests and complaints, and resolution of issues as deemed necessary to provide excellence in service
- Maintains human resource management practices that are executed by direct reports which include performance management, and corrective action in partnership with the HR Business Partner
- Maintains firm understanding of the established Collective Bargaining Agreement as it relates to the supervision and performance of HHV-VO team members
- Coordinates developmental plans for team members to ensure continued growth and success within the organization
- Maintains relationships, contracts, compliance, and interface issues with the operation’s business supporters and suppliers to ensure business needs and financial responsibilities are handled in a timely manner
- Performs other related activities as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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