Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $82,000.00
Work Schedule
Standard Hours
Benefits
vacation days
Paid holiday days
Paid sick leave
paid leave
Complimentary employee meals
Discounted parking
Discounted and complimentary room nights
Restaurant discount
Discount on spa services
Discount on spa retail
Medical Coverage
dental coverage
vision coverage
Life insurance
long-term disability
Retirement Plan
Job Description
The Peninsula Chicago is a prestigious luxury hotel located in the heart of Michigan Avenue, Chicago. Renowned for its Five-Star Five-Diamond distinction, The Peninsula Chicago offers an unparalleled level of service, comfort, and sophistication to its guests. This luxury property stands out not only for its prime location but also for its commitment to excellence and guest-centric approach, making it a sought-after destination for both leisure and business travelers. The hotel features multiple diverse outlets and amenities, ensuring a comprehensive luxury hospitality experience. Working at The Peninsula Chicago means joining a team dedicated to maintaining the highest standards in the... Show More
Job Requirements
- Minimum 4 years of front office leadership experience ideally in a luxury property
- Knowledge of PMS/Opera and some knowledge in housekeeping department ideal
- Ability to deal with a high level of work demand and pressure with great organization skills
- Excellent command of written and spoken English
Job Qualifications
- Minimum 4 years of front office leadership experience ideally in a luxury property
- Knowledge of PMS/Opera and some knowledge in housekeeping department ideal
- Ability to deal with a high level of work demand and pressure with great organization skills
- Excellent command of written and spoken English
Job Duties
- Ensure proper operation of all responsibilities of all front office operations
- Ensure the Front Office team is knowledgeable and fully adheres to both Peninsula and Forbes standards
- Maintain consistency in staff performance in accordance with both Peninsula and Forbes standards
- Communicate with all departments to create a guest centric experience
- Ensure the staff are in full compliance with Head Office database requirements
- Ensure efficient operation of all Front Office team with efficient handover
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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