Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $105,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible Schedule
Job Description
Spokane Tribe Resort is a premier casino resort located in the Pacific Northwest, offering a dynamic and engaging blend of gaming, entertainment, dining, and hospitality services. Known for its vibrant atmosphere, high-quality guest experiences, and diverse culinary offerings, Spokane Tribe Resort stands out as a leading destination for visitors seeking exceptional service and a memorable stay. This integrated resort boasts multiple dining venues, including casual restaurants, sports grills, and quick-service outlets, catering to a wide range of tastes and preferences. At the heart of its success is a commitment to operational excellence, guest satisfaction, and innovative approaches to food and... Show More
Job Requirements
- Bachelor's degree in hospitality management, business administration, or related field
- Five to eight years of progressive food and beverage leadership experience in a multi-outlet, high-volume environment
- Proven success in managing casual dining, sports bar, and quick-service operations
- Strong financial acumen with a track record of achieving revenue and profit goals
- Exceptional leadership, communication, and organizational skills
- Comprehensive knowledge of food safety, labor laws, and gaming/hospitality regulations
- Proficiency with restaurant and resort management systems including POS, labor management, purchasing/inventory systems, and Microsoft Office Suite
- Availability to work flexible hours, including nights, weekends, and holidays
- Ability to obtain and maintain a valid gaming license
Job Qualifications
- Bachelor's degree in hospitality management, business administration, or related field
- Five to eight years of progressive food and beverage leadership experience in a multi-outlet, high-volume environment
- Proven success in managing casual dining, sports bar, and quick-service operations
- Strong financial acumen with a track record of achieving revenue and profit goals
- Exceptional leadership, communication, and organizational skills
- Comprehensive knowledge of food safety, labor laws, and gaming/hospitality regulations
- Proficiency with restaurant and resort management systems including POS, labor management, purchasing/inventory systems, and Microsoft Office Suite
- Availability to work flexible hours, including nights, weekends, and holidays
- Ability to obtain and maintain a valid gaming license
Job Duties
- Oversee the daily operations of all dining outlets to ensure smooth execution, consistent service standards, and adherence to brand and regulatory requirements
- Partner with the Executive Chef and culinary team to maintain food quality, presentation, and menu innovation aligned with guest expectations and standards
- Partner with the Assistant Director of Beverage on strategies to maximize beverage profitability and topline sales
- Drive continuous improvement through operational audits, guest feedback, and best practices implementation
- Develop, manage, and monitor budgets for all outlets, ensuring alignment with the financial objectives
- Analyze financial and performance reports, identifying opportunities to optimize revenue, reduce costs, and improve profitability
- Oversee inventory management, cost control, labor optimization, and pricing strategies
- Directly supervise outlet managers, providing coaching, feedback, and performance management
- Develop management strength by identifying and preparing future leaders
- Foster collaboration and communication between front-of-house, culinary, and support teams
- Promote a positive, professional, and inclusive work environment that supports retention and engagement
- Lead a guest-first culture across all venues, ensuring seamless, high-quality service in every interaction
- Implement comprehensive steps of service training and quality of service assurance
- Maintain high visibility in all outlets, engaging with guests and responding promptly to concerns or opportunities
- Work with the marketing and promotions team to develop creative programming, seasonal menus, and events that enhance the guest experience and drive traffic
- Ensure each outlet reflects Spokane Tribe Resort Casino's brand identity and service philosophy
- Collaborate with the Director of Food Beverage, Executive Chef, Banquets, and Beverage leadership to align strategies across all F&B outlets
- Contribute to the development of property-wide F&B initiatives, promotions, and special events
- Participate in capital planning, renovation, and design discussions for outlet upgrades or new concepts
- Stay informed of competitive trends and casino dining innovations to ensure Spokane Tribe Resort Casino remains a market leader
- Ensure compliance with all health, safety, sanitation, and liquor laws
- Maintain compliance with Spokane Tribal Gaming Commission regulations
- Uphold internal controls, policies, and accountability systems to safeguard assets
- Investigate and report any compliance concerns or irregularities to the Director
- Perform other duties as assigned or required
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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