Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability insurance
long-term disability insurance
401(k) retirement savings plan
Paid Time Off
Job Description
The Clubs of Prestonwood is a prestigious golf and country club located in Dallas, Texas, offering first-class amenities to its esteemed members. Established as part of the Invited family, the largest owner and operator of private clubs nationwide, The Clubs of Prestonwood exemplify excellence in hospitality. Invited oversees over 130 country clubs, city clubs, and athletic clubs, showcasing commitment to building relationships and enriching the lives of its members, guests, and workforce. The club features championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and fitness centers, creating an unparalleled environment for recreation and social engagement. As... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years of experience in club management or related field within the food and beverage industry
- Comfortable handling highly confidential information
- Completion of food and beverage online training modules
- Proficiency in computer skills including spreadsheet software
- Strong leadership and effective communication skills
Job Qualifications
- High school diploma or equivalent
- Minimum of 3 years of experience in club management or related field within the food and beverage industry
- Bachelor’s degree in a relevant field preferred
- Certifications including food handlers, alcohol safety, TABC, and CPR preferred
- Comfortable handling highly confidential information such as member and employee data
- Completion of all food and beverage online training modules including service training, host training, bartender training, server assistant training, banquet server training, beverage cart attendant training, kitchen employee training, food and beverage refresh training, culinary safety, food safety, and alcohol safety
- Proficiency in computer skills including spreadsheet software
- Strong leadership and effective communication skills
Job Duties
- Maintain exceptional member relations by creating a high-quality environment through staffing, programming, service operations, and maintenance
- Communicate with members individually and in groups to ensure the club exceeds their expectations
- Collaborate with the food and beverage team to develop and implement innovative ideas
- Ensure service teams are trained to deliver exceptional service to create memorable moments for members, including interactive dining, table-side service, and promoting specialty items
- Implement service recovery programs, ensuring staff is trained to handle and resolve member concerns effectively
- Create an excellent work environment centered on teamwork and mutual respect, focusing on member satisfaction, practicing the 3-steps of service, and meeting revenue objectives
- Select, train, and develop a qualified service excellence staff that understands the importance of member satisfaction and retention/attrition
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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