Price Chopper/Market 32

Assistant Customer Service Manager Front end

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.75 - $25.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
sign on bonus
Flexible Schedule

Job Description

The hiring establishment is a retail store operating a comprehensive front end department dedicated to providing outstanding customer service. Known for its commitment to excellence, this company places a strong emphasis on fast, friendly, and efficient service as the core of its customer interaction. Operating within the retail sector, this company is focused on maintaining high operational standards at the store's front end, encompassing all customer checkout activities, bottle returns, and cleanliness of various store areas including break rooms, restrooms, parking lots, and sidewalks. The company upholds strict adherence to all front end policies and procedures, ensuring a consistent customer... Show More

Job Requirements

  • Must be at least 18 years of age
  • Satisfactory performance reviews
  • Ability to manage others and demonstrate follow-through
  • Basic literacy
  • Basic computer skills
  • Ability to follow company policies and procedures
  • Physical ability to perform job tasks including lifting up to 75 pounds
  • Availability to work varied shifts if necessary

Job Qualifications

  • High School Diploma or equivalent
  • 1-3 years related experience
  • Strong organizational and multi-tasking skills
  • Ability to manage and supervise others effectively
  • Strong communication skills
  • Basic computer skills

Job Duties

  • Ensure high level of customer service and courtesy at all times
  • Work within company 5S efficiency standards
  • Train and supervise cashiers, bottle associates, and service clerks
  • Schedule associates and perform administrative duties
  • Maintain cashier controls and security as per company policies
  • Ensure cash controls and over/short policies are followed
  • Maintain supplies needed for front end operations and expense control
  • Handle cash control of all media collected at registers
  • Keep detailed and accurate cashier log books
  • Assist Customer Service Manager with front end expenses
  • Ring customer orders accurately and efficiently
  • Record all pricing errors promptly
  • Maintain clean, safe, and organized front end area
  • Keep merchandising racks stocked and neat
  • Ensure associates follow company efficiency standards
  • Perform other duties as assigned and adhere to company policies

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.