Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $54,100.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Annual performance bonus
paid vacation days
Paid parental bonding leave
Tuition Reimbursement
Friends-and-family discounts
Job Description
Delaware North Sportservice is a prominent hospitality and food service company operating at the iconic Progressive Field in Cleveland, Ohio, home to Major League Baseball's Cleveland Guardians. Since 1994, Delaware North has been entrusted with managing concessions and premium dining experiences at this 35,041-seat venue, providing thousands of fans with exceptional food and beverage options during game days and other events. As a family-owned company with over 100 years of legacy, Delaware North is committed to delivering outstanding hospitality services while nurturing the personal and professional growth of its employees across the globe.
Delaware North's extensive operations extend beyond ... Show More
Delaware North's extensive operations extend beyond ... Show More
Job Requirements
- Minimum of 1 year of managerial or supervisory experience in the food service industry
- Knowledge of food and beverage service standards
- Ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
- Proficient computer skills including Word, Outlook, Excel, and point of sale systems
- Strong communication, organizational, and time management skills
- Ability to work a flexible schedule including days, evenings, weekends, holidays, and 12-hour shifts
Job Qualifications
- Minimum of 1 year of managerial or supervisory experience in the food service industry, preferably with prior concessions experience
- Knowledge of food and beverage service standards, health regulations, and safety procedures with the ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
- Proficient computer skills, including Word, Outlook, Excel, and point of sale systems
- Strong communication, organizational, and time management skills
- Capacity to work a flexible schedule to accommodate business levels
Job Duties
- Manage day-to-day operations of all concessions locations under the guidance of the Concessions Manager
- Assist with coordinating team members and non-profit organization groups to ensure effective collaboration and operational efficiency
- Contribute to hiring and training new team members on company objectives, policies, and procedures to drive team performance and deliver exceptional guest service
- Ensure strict adherence to federal, state, and local regulations governing alcohol, food service, sanitation, payroll, financial protocols, and employment practices
- Oversee cash handling and financial reporting, reconcile discrepancies, and support inventory management
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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