Assistant Community Manager

Everett, WA, USA|Onsite, Travel

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $21.00 - $26.00

Work Schedule

Standard Hours

Weekend Shifts

Benefits

competitive compensation

Medical insurance

Dental Insurance

Vision Insurance

short term disability

long term disability

Life insurance

accidental death and dismemberment insurance

401K with employer matching

Paid Time Off

Job Description

Mill Creek Residential is a leading real estate company dedicated to providing exceptional communities where residents can thrive. Renowned for its commitment to diversity, equity, and inclusion, Mill Creek prides itself on fostering a welcoming and supportive workplace environment for all associates. This reputable organization operates across multiple residential communities, focusing on delivering superior service, innovative solutions, and quality living experiences to residents. By valuing integrity, collaboration, and continuous improvement, Mill Creek Residential has established itself as a trusted name in the multi-family housing industry.

The Assistant Community Manager role at Mill Creek Residential is an exciting career opportunity fo... Show More

Job Requirements

High school diploma or equivalent
Minimum two years experience in multi-family leasing or related property management
Strong communication skills
Proficiency in property management software including Entrata and Yardi
Ability to work assigned schedules including weekends
Commitment to excellent customer service
Ability to travel between communities if necessary

Job Qualifications

High school diploma or equivalent, Bachelor’s degree preferred
Two years of multi-family leasing or related property management experience
Commitment to providing outstanding customer service
Strong written and verbal communication skills
Experience in multi-family property management, retail sales, or hospitality
Proficiency in English communication
Professional judgment and problem-solving skills
Knowledge of community, pricing, availability, and local neighborhood
Experience with Microsoft Word, Excel, Entrata, Yardi, and revenue management software
Basic arithmetic skills
Ability to operate general office equipment
Ability to travel between communities if necessary
Reliable and punctual with accurate time documentation

Job Duties

Warmly greet prospective residents and create a personal connection while determining needs and preferences
Answer all incoming calls and handle accordingly
Correctly complete all lease applications and assist with application verification
Call or visit competitive properties to update market survey monthly
Enter accurate data into information systems and prepare leasing reports
Ensure office, clubroom, models, and units are in impeccable condition
Assist in social media advertising and preparation of move-ins
Accept rents and make deposits
Maintain accurate records in Yardi and update reports daily
Oversee duties of Concierge and Leasing Consultants as needed
Complete lease and renewal paperwork
Attend training classes and meetings as required
Know and adhere to company policies and procedures
Ensure compliance with all laws and Fair Housing regulations
Understand and support the customer experience vision
Communicate service guarantees and address customer concerns professionally
Support move-in process, lease renewals, and resident transfers
Participate in property renewal programs and resident retention efforts
Accept and follow up on service requests
Physically inspect property and report any maintenance needs
Embody company mission, values, and brand promise
Champion the Mill Creek brand promise and service standards
Address and complete all other assigned duties

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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