Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee wellness programs
Job Description
Hy-Vee is a well-established and highly respected supermarket chain known for its commitment to quality, customer service, and community engagement. The company operates a chain of supermarkets throughout the Midwest, providing a wide variety of products and services including fresh produce, meat, bakery, health and wellness items, and food service departments such as coffee shops. Hy-Vee prides itself on its workforce, emphasizing a culture where employees are valued and supported, championing a slogan of "a helpful smile in every aisle." This commitment to excellent customer experience is embedded in the company's values and daily operations. Hy-Vee offers a comprehensive work... Show More
Job Requirements
- Must be 18 or older
- High school diploma or equivalent
- One year of similar or related experience
- Knowledge of food safety and sanitation encouraged
- Ability to handle physical demands including lifting up to 50 pounds
- Ability to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions
- Ability to work in a fast-paced environment
- Ability to adhere to company policies and dress code
- Ability to report to work as scheduled and on time
Job Qualifications
- High school diploma or equivalent
- One year of similar or related experience
- Sanitation (Food Safety) courses encouraged
- Ability to solve practical problems with limited standardization
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Ability to file, post, and mail materials
- Ability to copy data from one record to another
- Ability to interview to obtain basic information
- Ability to guide people and provide basic direction
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Takes customer orders at the counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Handles food in a safe manner and ensures the work area is always clean and neat
- Reviews the status and appearance of the food for freshness
- Ensures that an adequate food supply is ready and on hand and develops or follows a production list
- Anticipates product needs for the department on a daily basis
- Prepares and replenishes product as necessary
- Checks in product, puts product away, and may review invoices
- Runs the department registers and receives payment, makes change, etc., where applicable
- Removes trash in a timely manner
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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