Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $1.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
401(k) with employer match
Paid Time Off
Hands-on experience in operations
Sales
Customer engagement
Access to state-of-the-art tennis and pickleball facility
Job Description
Court 16 is a premier tennis and pickleball club dedicated to providing a unique and holistic racquet sports experience that is accessible to individuals of all physical abilities and diverse social and geographical backgrounds. The company is deeply committed to fostering an inclusive, safe, and supportive environment, where members can pursue their passion for sportsmanship, discipline, and community. Court 16 distinguishes itself with custom-designed courts tailored to the needs of its members, world-class instruction, and a strong culture rooted in fair play and respect. The organization’s mission transcends simply providing athletic facilities; it aims to cultivate well-rounded activities and a... Show More
Job Requirements
- 1-2 years of experience in a customer-facing leadership, management, or operations role
- proven ability to manage priorities, take initiative, and solve problems effectively
- passion for community, wellness, and delivering high-quality member experiences
- familiarity with platforms such as Mindbody, HubSpot, or similar CRM tools (preferred)
- availability to work a flexible schedule, including at least one weekend day
Job Qualifications
- 1-2 years of experience in a customer-facing leadership, management, or operations role
- proven ability to manage priorities, take initiative, and solve problems effectively
- passion for community, wellness, and delivering high-quality member experiences
- familiarity with platforms such as Mindbody, HubSpot, or similar CRM tools (preferred)
- availability to work a flexible schedule, including at least one weekend day
Job Duties
- assist the Club Manager in overseeing daily operations, scheduling, and staff coordination
- maintain high standards of cleanliness, safety, and service excellence throughout the club
- support operational protocols and facility upkeep, addressing issues proactively
- act as a leader on the floor supporting, guiding, and motivating the operations team
- reinforce best practices and training standards aligned with Court 16’s mission and values
- help with hiring, onboarding, and performance check-ins in collaboration with the Club Manager
- engage with prospective and current members to support enrollment and retention
- assist with executing sales strategies and tracking monthly performance goals
- contribute to local marketing and outreach initiatives to drive brand awareness
- build strong relationships with members, responding promptly to questions and feedback
- educate members on club policies, services, and programming opportunities
- partner with the Community Manager to support in-club events and activations
- coordinate with department heads including Tennis, Operations, and Digital Marketing
- use systems such as Mindbody, Google Suite, and HubSpot to track member activity
- share feedback and ideas with leadership to help improve systems and experiences
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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