Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Vacation plan
401(k) with Company Match
paid leave
paid bereavement
Tuition Discount
meal plan
Employee Discounts
overtime pay
Job Description
SSA Group at Maritime Aquarium is a leading organization specializing in integrating dining, retail, admissions, and related services within cultural attractions such as zoos, aquariums, museums, and other venues. With 50 years of experience, SSA Group has significantly contributed to enhancing revenue streams and operational efficiencies for partners throughout the United States. The company is recognized for its commitment to sustainability, inclusivity, and innovation, aiming to transform the cultural attraction industry with cutting-edge practices tailored to each partner's unique needs. Built on family values, SSA Group emphasizes dedication, customized best practices, and an unwavering focus on furthering the mission of... Show More
Job Requirements
- Strong interpersonal and communication skills including ability to articulate to client, General Manager and HQ personnel
- Proven leadership skills with understanding of importance of team building and development while fostering partnerships
- Exceptional problem solving and decision making skills combined with ability to be organized
- Demonstrates financial management, merchandising, analytical, planning and leadership skills
- Demonstrates ability to remain flexible in a fast paced environment
- Computer knowledge and skill level for basic office functions
- Physical ability to stand for extended periods and to move and handle boxes of 35lbs as necessary
- Ability to work varied hours and days including nights, weekends and holidays as needed
Job Qualifications
- Strong interpersonal and communication skills
- Proven leadership skills
- Exceptional problem solving and decision making skills
- Demonstrates financial management, merchandising, analytical, planning and leadership skills
- Demonstrates the ability to remain flexible in a fast-paced environment
- Computer knowledge and skill level for basic office functions
- Two years catering operations and/or event planning management in off-site catering, hotel or cultural attraction catering venue
- BEO knowledge and execution
- All education backgrounds eligible
Job Duties
- Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
- Oversee quality, product levels and inventory of product
- Progressively document and discipline employees to promote better work performances compliant to the company policies and procedures
- Fulfill guest's needs quickly and efficiently as well as resolve complaints effectively
- Plan and schedule events with client
- Promote a positive attitude among teammates and guests
- Facilitate the maintenance and repairs of the facility and equipment as necessary
- Support communication with vendors
- Support and manage communication with the other Catering Manager(s) and/or Director and unit specific contacts
- Comply with all food safety regulations and practices
- Maintain client correspondence in a timely manner
- Maintain a strong positive relationship with the client
- Create eye catching & innovative displays with Executive Chef and implement with catering staff
- Manage operations of events and oversee team when multiple events occur
- Oversee catering training and orientation of staff according to the onsite handbook and set expectations by your guidance
- Support management of payroll and controllable profit within established guidelines
- Meet payroll budget percent expectations by being strategic with coverage, on-call shifts, etc
- Manage employees in accordance with State and Federal labor laws
- Schedule appropriate staff levels in accordance with budget and business forecast
- Maintain a clean, safe and organized work environment
- Uphold and demonstrate a complete understanding of company policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink supports restaurant and hospitality hiring.
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