Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $25.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401(k)
Employee Discounts
Job Description
SSA Group at Maritime Aquarium is a prominent leader in providing specialized service solutions for cultural attractions including zoos, aquariums, museums, and other entertainment venues. With five decades of experience, SSA Group has established itself as a trailblazer in the hospitality and catering industry by integrating dining, retail, admissions, and more to enhance guest experiences and revenue opportunities across the United States. The company prides itself on a family-oriented approach, emphasizing values such as sustainability, inclusivity, and innovation, which are central to its business operations and partnerships. SSA Group's commitment to customized best practices tailored to each partner's unique needs... Show More
Job Requirements
- physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above
- ability to work varied hours/days, including nights, weekends and holidays, as needed
Job Qualifications
- two years catering operations and/or event planning management in off-site catering, hotel or cultural attraction catering venue
- BEO knowledge and execution a must
- all education backgrounds eligible
- strong interpersonal and communication skills, including the ability to articulate to clients, general managers and HQ personnel
- proven leadership skills with an understanding of the importance of team building and development while fostering partnerships
- exceptional problem solving and decision making skills combined with the ability to be organized
- demonstrates financial management, merchandising, analytical, planning and leadership skills
- demonstrates the ability to remain flexible in a fast-paced environment
- computer knowledge and skill level for basic office functions
Job Duties
- perform the steps of SSA EXTRA guest service to ensure a memorable experience for every guest and client
- oversee quality, product levels and inventory of product
- progressively document and discipline employees to promote better work performances compliant to the company policies and procedures
- fulfill guest's needs quickly and efficiently as well as resolve complaints effectively
- plan and schedule events with client
- promote a positive attitude among teammates and guests
- facilitate the maintenance and repairs of the facility and equipment as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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