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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.50 - $21.00
Work Schedule
Standard Hours
Benefits
Competitive wages
Paid Holiday Leave
Premium Pay For Holiday Work Hours
Generous Paid Time Off (Annual Vacation, Sick, Marriage, Bereavement)
Medical, dental & vision care
Life & AD&D insurance
Employee assistance program
401(k) retirement plan
Paid training
10% Off In-store Staff Purchase Discount
Subsidized staff meal
Birthday Cake
Long Service Award
Staff Recreation Activity
Job Description
T&T Supermarket is a leading Asian grocery chain known for providing a diverse range of quality food products and exceptional customer service. It operates multiple stores with a strong presence in the grocery retail sector, focusing on delivering fresh produce, seafood, meat, bakery, and other essential items to meet the needs of diverse communities. With a commitment to customer satisfaction, safety, and operational excellence, T&T Supermarket has established itself as a trusted name in the supermarket industry. The company prioritizes health and safety, implementing comprehensive policies to ensure a safe environment for both customers and employees in its stores, food... Show More
Job Requirements
- Minimum of 2 years relevant experience
- at least 1 year supervisory experience preferred
- good communication skills in English
- proficiency in Chinese (Cantonese and/or Mandarin) is advantageous
- basic understanding of marketing and event management
- good computer skills in MS Office
- knowledge of workplace health and safety protocols
- able to stand for extended periods
- familiarity with relevant tools and equipment
- ability to interpret product labels accurately
Job Qualifications
- Good communication skills in English
- proficiency in Chinese (Cantonese and/or Mandarin) is advantageous
- minimum of 2 years relevant experience
- at least 1 year supervisory experience preferred
- leadership capabilities
- basic understanding of marketing and event management
- ability to interpret data and market information
- good computer skills in MS Office
- knowledge of workplace health and safety protocols
- familiarity with relevant tools and equipment
- ability to interpret product labels accurately
- strong organizational, problem-solving, interpersonal and customer service skills
- ability to work independently and collaboratively
Job Duties
- Support the team leaders by overseeing daily operations and staff performance
- provide on-the-job training, guidance, and supervision to ensure achievement of department goals through teamwork
- assist in cash management, staff uniforms and consumable items
- generate various store management reports and follow up to address findings to optimize operational performance
- collaborate with other department heads in arranging all in-store promotion activities
- address customer complaints promptly and cultivate strong customer relationships by offering attentive service including welcoming smile, eye contact, and personalized attention
- ensure exceptional customer service at the checkout with professionalism, accuracy and efficiency
- set a positive example for the team by performing assigned duties to a satisfactory standard and fostering a culture of excellence
- fulfill additional responsibilities as assigned by superiors to contribute to department success
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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