Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $23.13 - $37.01
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Health savings account
Flexible spending account
Dependent care FSA
Vision Insurance
Dental Insurance
basic life insurance
long-term disability insurance
AD&D insurance
voluntary worksite benefits
401(k) with company matching
Paid Time Off
Paid holidays
FMLA
Employee assistance program
Paid parental leave
Referral Incentives
education assistance program
Complimentary FIMC membership plan
Access to industry-specific training programs
Job Description
Mariner Finance is a leading financial services company committed to providing accessible and flexible credit solutions to customers across the United States. With a strong focus on customer satisfaction and community engagement, Mariner Finance has established itself as a trusted name in consumer lending. As a company, it prides itself on fostering a supportive and growth-oriented environment for its employees, encouraging the development of their skills and careers. The company operates numerous branches nationwide, each dedicated to delivering high-quality financial products and services tailored to the needs of local customers. Mariner Finance’s mission centers on helping individuals and families achieve... Show More
Job Requirements
- Minimum of three years of experience in a customer service or sales position
- Two years of experience in Consumer Lending and/or Financial Services industry or equivalent supervisory experience
- High school diploma or equivalent
- Reliable transportation
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office or similar programs
- Ability to complete duties timely and accurately
- Demonstrated problem-solving, project leadership, and interpersonal skills
- Must obtain required licenses to sell insurance products
- Must perform work related tasks at the assigned branch location
- Ability to occasionally lift and/or move up to 20 pounds
Job Qualifications
- Minimum of three years of experience in a customer service or sales position, with two years of experience in the Consumer Lending and/or Financial Services industry with consistent demonstrated achievement of assigned KPIs
- Supervisory or team lead experience may be substituted for industry experience
- High school diploma or equivalent
- Reliable transportation
- Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel
- Proficient in Microsoft Office or similar programs with the ability to learn financial services programs
- Ability to complete essential duties/functions in a timely, accurate manner
- Demonstrated problem-solving skills, project leadership skills, and interpersonal skills in demanding situations, or completion of related coursework/training
- Must obtain applicable, required licenses to sell insurance products offered to customers by the branch
Job Duties
- Process credit loan applications, present loan solutions based on customer needs, and enthusiastically present all available sales products
- Proactively contact customers with past due balances to offer possible solutions and resolve delinquency
- Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions
- Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services
- Assist the Branch Manager by preparing reports as needed
- Maintain compliance in the branch
- Coordinate functions and daily operational issues through communication with the District Manager in the manager's absence
- Learn Federal, State, and Local Consumer laws to ensure compliant actions
- Perform additional functions depending on market demand and branch staffing to provide consistent quality customer service
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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