Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $49,300.00 - $66,200.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical
Dental
Life insurance
Disability insurance
Paid Time Off
401(k) retirement plan
wellness programs
Job Description
SMSC Gaming Enterprise is a renowned entertainment company dedicated to delivering exceptional guest experiences through its premier casino and hospitality operations, including Mystic Lake and Little Six. Known for their commitment to creating unforgettable moments that celebrate diversity, community, and innovation, SMSC Gaming Enterprise fosters a vibrant work environment where employees can learn, grow, thrive, and lead. The company’s values reflect the diverse communities it serves, emphasizing inclusivity, guest satisfaction, and continuous improvement in all aspects of its service offerings. With a robust culture of teamwork, professional development, and guest-focused service, SMSC Gaming Enterprise is an employer of choice in... Show More
Job Requirements
- must be 21 years of age or older
- demonstrated leadership skills including any combination of post-high school restaurant/bar education and/or restaurant/bar experience to equal three years
- minimum of one-year supervisory experience in an alcohol service environment
- experience relevant within the past 15 years
- beginning experience with word-processing, spreadsheets, presentation, and electronic mail software
- excellent organization and project management skills
- demonstrated ability to maintain confidentiality
- certified food service manager certificate or ability to obtain within one year of employment
Job Qualifications
- demonstrated leadership skills including any combination of post-high school restaurant/bar education and/or restaurant/bar experience to equal three years
- minimum of one-year supervisory experience in an alcohol service environment
- beginning experience with word-processing, spreadsheets, presentation, and electronic mail software
- excellent organization and project management skills
- demonstrated ability to maintain confidentiality
- certified food service manager certificate or ability to obtain within one year of employment
Job Duties
- manages staff and staff concern to resolution
- effectively communicates upward, downward and laterally
- manage the day-to-day bar and floor operation to include scheduling, maps, rotation to ensure proper coverage at all times
- maximize revenue opportunities
- continually monitors activities of staff to ensure efficient operation
- conducts daily operations in adherence to policy, procedures and safety standards, including responsible alcohol service
- ensure bartenders are preparing alcoholic beverages according to enterprise recipe specifics and standards
- reconciles cash-outs for floor servers, concession servers, and high stakes servers and bar staff
- interacts with guests and staff to quickly and completely resolve issues to ensure exceptional guest service and a positive work environment
- prepares accurate and updated team member schedules to accommodate workflow
- ensures that all bars and beverage stations are clean, adequately stocked and all equipment is functioning
- leads team of direct reports with responsibility to interview, select, hire, promote, train and develop
- counsels and issues disciplinary action
- completes all required paperwork
- responsible for pre shift meetings for all beverage positions, content and delivery
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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