Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.77 - $34.62
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
performance bonuses
Employee training and development
retirement plans
Employee Discounts
Job Description
Marriott International is a globally recognized leader in the hospitality industry, offering a diverse portfolio of hotels and resorts worldwide. Among its prestigious brands, JW Marriott represents the luxury segment, known for elegant properties in gateway cities and picturesque resort locations. Marriott International is committed to maintaining a welcoming and inclusive workplace where associates from varied backgrounds are valued and celebrated. At Marriott, associates are empowered to excel and are supported through opportunities for training, development, and career growth, all while fostering a culture of genuine hospitality and respect. This empowering environment ensures that employees can deliver the highest standards... Show More
Job Requirements
- High school diploma or GED
- Minimum two years experience in event management or related field
- Ability to manage inventory and departmental assets
- Strong interpersonal and leadership abilities
- Knowledge of sanitation and safety standards
- Excellent communication skills
- Ability to work flexible hours including evenings and weekends
Job Qualifications
- High school diploma or GED
- Two years experience in event management or food and beverage or related professional area
- Knowledge of banquet operations and event management
- Strong leadership and communication skills
- Ability to work collaboratively in a team environment
- Customer service orientation
- Basic understanding of food and beverage service standards
- Ability to handle multiple tasks in a fast-paced environment
Job Duties
- Assist in managing departmental inventories and assets including par levels and maintenance of equipment
- Maintain attendance log for banquet employees
- Maintain and enforce established sanitation levels
- Adhere to and reinforce all standards, policies, and procedures
- Ensure employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores
- Order supplies for the department
- Use banquet beverage records to guide banquet beverage supervisor in controlling liquor costs
- Manage activities to maximize customer satisfaction
- Assist in scheduling banquet service staff to forecast and service standards
- Attend and participate in all pertinent meetings
- Lead shifts and actively participate in the servicing of events
- Apply and broaden knowledge of food and wine pairings and overall event presentation
- Set a positive example for guest relations
- Interact with guests to obtain feedback on product quality and service levels
- Respond to and handle guest problems and complaints
- Empower employees to provide excellent customer service
- Strive to improve service performance
- Support a departmental orientation program for employees
- Ensure employees understand expectations and parameters
- Observe service behaviors of employees and provide feedback
- Review comment cards and guest satisfaction results with employees
- Communicate and execute departmental and property emergency procedures
- Ensure staff are trained in safety procedures
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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