Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $29.33 - $39.90
Work Schedule
Standard Hours
Job Description
Gaylord Opryland Resort & Convention Center, located in Nashville, Tennessee, is a premier destination known for its exceptional hospitality and event management services. Part of the Marriott International portfolio, Gaylord Hotels are recognized for delivering outstanding experiences through unique environments, comprehensive services, and innovative programming that truly bring people together. This resort offers its guests more than just accommodations; it provides a memorable experience that blends culture, comfort, and creativity under one roof. The resort is committed to fostering an inclusive environment where the diverse backgrounds of its associates are celebrated, emphasizing equal opportunity for all employees regardless of disability,... Show More
Job Requirements
- High school diploma or GED or 2-year degree from an accredited university
- minimum 2 years of hospitality experience in food and beverage, culinary, guest services, front desk, or housekeeping
- or at least 3 years of experience in two of the hospitality areas
- ability to run shifts, schedule staff, manage performance, and handle operations
- strong leadership and communication skills
- knowledge of OSHA regulations
- ability to handle guest complaints professionally
Job Qualifications
- High school diploma or GED or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration or related major
- 2 years of experience in food and beverage, culinary, guest services, front desk, housekeeping, or related area
- experience running a shift, scheduling, performance management, problem solving, and day-to-day operation management preferred
- strong hospitality skills
- knowledge of OSHA regulations
- ability to lead and motivate teams
- excellent customer service skills
Job Duties
- Communicates service needs to chefs and stewards throughout functions
- totals charges for group functions and presents checks to group contacts for payment
- verifies banquet rooms, restaurants, and coffee breaks are ready for service
- inspects cleanliness and presentation of china, glass, and silver prior to use
- sets tables according to event and service standards
- leads shift teams and conducts daily stand-up, pre-shift and post-meal meetings
- manages inventory of function room amenities and departmental supplies
- handles guest problems and complaints, seeking assistance as necessary
OysterLink connects hospitality businesses with candidates.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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