Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
The Assistant Banquet Manager role is a critical position within the hospitality and event management industry, specifically tailored for a dynamic establishment such as a country club or banquet-focused venue. Typically, this type of organization prioritizes delivering exceptional member and guest experiences during various events ranging from weddings, corporate meetings, social gatherings, and large-scale functions. The hiring establishment, likely a prestigious club or hotel known for hosting elegant and meticulously planned banquets, values leadership skills, attention to detail, and seamless coordination abilities. This role demands a professional who can oversee all facets of banquet event operations—from initial preparation to the... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 1 year experience in banquet or event operations
- strong leadership and communication skills
- ability to manage and motivate a team
- knowledge of banquet setup and safety procedures
- punctuality and professional appearance
- ability to work flexible hours including weekends and holidays
- ability to handle stressful situations calmly
- physical ability to perform manual tasks related to setup and teardown
- proficiency in payroll and scheduling software
- commitment to guest satisfaction
- adherence to company policies and procedures
Job Qualifications
- High school diploma or equivalent
- prior experience in banquet or event management
- proven leadership and team management skills
- strong communication and interpersonal abilities
- knowledge of banquet setup procedures and safety standards
- ability to manage payroll and scheduling
- familiarity with food and beverage service operations
- customer service oriented with problem-solving skills
- ability to train and motivate staff
- attention to detail and organizational skills
- capability to work under pressure and handle multitasking
- knowledge of safety and loss prevention protocols
- basic computer proficiency for scheduling and reporting
Job Duties
- Adhering to all banquet operation standards and procedures
- handling all contact with members and guests in a cordial, efficient and professional manner
- maintaining a cooperative, team-like attitude with supervisors and fellow team members
- maintaining a positive attitude toward the job
- reporting to work on time and in proper uniform
- attending daily BEO meetings and discussing plans with the Director of Banquets
- organizing and assigning tasks to the set-up team
- training and certifying team members on procedures and safety
- communicating effectively with the Catering department
- forecasting labor needs and completing payroll
- completing daily BEO changes and distributing packets
- motivating and engaging staff
- assisting other departments and vendors as needed
- improving team efficiency and safety
- maintaining records and following up on reports
- inspecting function rooms for setup and cleanliness
- conducting uniform checks
- maintaining communication between banquet chef and food service
- checking in servers and assigning stations
- inspecting table settings and buffet preparations
- supervising catering equipment handling and storage
- notifying Director of Banquets of equipment or personnel shortages
- attending pre-function briefings
- ensuring functions proceed on time and according to plan
- coordinating with function contacts for last-minute details
- obtaining accurate guest counts
- supervising service quality during functions
- handling guest requests and reporting comments
- supervising post-function cleanup and server check-out
- attending monthly PEP meetings
- conducting server training sessions
- leaving work only after all guests have departed and rooms are clear or being relieved by another supervisor
- informing Director of Banquets of equipment repair needs
- recommending new products or operating methods
- attending to guest or team member accidents appropriately
- enforcing safety and loss prevention procedures
- training backup personnel for banquet lead
- performing special assignments
- fulfilling duties of Director of Banquets in their absence
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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