Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $82,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid holidays
flexible scheduling
Free parking
Employee assistance program
Paid vacation
Extra paid day off on birthday
full benefits package
Job Description
Propark is a leading parking management company that specializes in delivering exceptional valet and parking services to various high-end clients, including luxury hotels. With a strong commitment to excellence, Propark focuses on enhancing guest experiences through professional and efficient parking solutions. The company is well-known for its dedication to employee development, safety, and customer satisfaction, making it a respected employer in the hospitality and service industry. Operating in Monterey, CA, Propark offers a dynamic work environment where employees can grow their careers through supportive training programs and internal promotions. Their approach to accessible luxury is reflected not only in the... Show More
Job Requirements
- Supervisory experience in parking hospitality transportation or customer service
- Strong leadership with a hands-on roll-up-your-sleeves mindset
- Honest organized thoughtful and dependable
- Excellent written and conversational communication skills
- Flexible availability weekends and holidays required
- Resourceful and decisive comfortable with fast-paced environments
- Genuine people skills and a natural ability to create positive interactions
- A growth mindset seeing challenges as opportunities
Job Qualifications
- Supervisory experience in parking hospitality transportation or customer service
- Strong leadership with a hands-on roll-up-your-sleeves mindset
- Excellent written and conversational communication skills
- Honest organized thoughtful and dependable
- Flexible availability weekends and holidays required
- Resourceful and decisive comfortable with fast-paced environments
- Genuine people skills and a natural ability to create positive interactions
- A growth mindset seeing challenges as opportunities
Job Duties
- Supervise and manage all frontline associates including supervisors cashiers valets attendants and maintenance personnel
- Provide ongoing customer service training for all employees
- Assist with training new hires cashiers valets and shuttle drivers
- Make meaningful recommendations regarding hiring performance reviews discipline and termination decisions
- Fill in for frontline associates when necessary
- Serve as acting Account Manager when needed including weekends or second shift coverage
- Handle customer complaints and day-to-day operational challenges
- Act as a liaison between guests staff and management
- Serve as the primary point of contact for vehicle damage claims ensure each case is fully completed and documented
- Patrol and monitor safety cleanliness and functionality of the parking garage and surrounding areas
- Support shuttle fleet upkeep preventative maintenance and repair coordination
- Ensure compliance with all company and client policies and procedures
- Process cash receipts and compile bank deposits for bookkeeper revenue reports
- Safeguard deposits and ensure all revenue is accurate
- Assist with reviewing work schedules to ensure proper staffing coverage
- Support reconciliation of time cards and payroll submission
- Assist office manager with administrative tasks
- Prepare reports surveys or special projects as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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