Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.75 - $21.25
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career Development
Diversity and inclusion initiatives
Job Description
Green Thumb Industries (GTI) and RISE Dispensaries are industry-leading cannabis companies committed to promoting well-being through the power of cannabis. Recognized for their dedication to quality, inclusiveness, and community impact, they have created a workplace culture that reflects the diversity of the communities they serve. GTI strongly values humility, hard work, transparency, collaboration, and a growth mindset rooted in well-being. Their mission is centered on the right to wellness and they actively champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. In addition to fostering an inclusive culture across race, sex, age,... Show More
Job Requirements
- Must be 21 years or older
- Must pass all required background checks including state-specific cannabis employment requirements
- Possess valid driver's license or state ID
- Must have reliable, responsible, and dependable attendance
- Meet scheduling and availability requirements including ability to work varying shifts such as mornings, days, nights, and weekends
- Physical ability to remain alert and responsive for extended periods
- Ability to move about the dispensary and assist customers
- Ability to remain stationary when required
- Ability to communicate effectively with individuals and groups
- Ability to operate POS systems, computers, and office productivity software
- Capability to inspect and receive detailed information accurately
- Ability to move inventory and materials up to 30 pounds independently
- Comfortable standing or walking for extended periods indoors and outdoors
- Willingness to maintain a visible and mobile presence throughout the shift
- Ability to follow instructions and incorporate constructive feedback
- Operate with professionalism and integrity including handling confidential information and HIPAA compliance
Job Qualifications
- At least one year of customer-facing or concierge experience strongly preferred
- Familiarity with POS systems and/or compliance technology preferred
- Security, military, or law enforcement experience is a plus when paired with a strong commitment to guest-first, hospitality-focused service
- Meet scheduling and availability requirements including ability to work varying shifts such as mornings, days, nights, and weekends
- Must have reliable, responsible, and dependable attendance
- Must pass all required background checks including state-specific cannabis employment requirements
- Possess valid driver's license or state ID
- Must be 21 years or older and meet all state-specific cannabis employment requirements
- Must remain compliant with all legal or company regulations for working in the cannabis industry
Job Duties
- Be the first smiling face our guests see-greet all visitors with warmth and positivity
- Manage check-in with professionalism and efficiency while upholding compliance standards
- Set the "RISE Vibe" from the moment customers enter our doors
- Provide basic concierge-level support including answering common questions and directing traffic
- Serve as a visible, approachable, and responsive presence to deter incidents and ensure a sense of calm and order
- Monitor various areas of the premises including the store entry/exit and site perimeters to ensure safety, comfort, and compliance
- De-escalate situations with empathy, tact, and clear communication
- Support team members and store operations in matters of safety, cleanliness, compliance, and guest flow by escorting customers and visitors and remaining alert and mobile at all times
- Report and respond appropriately and urgently to any safety, security, or compliance incidents
- Support emergency procedures and preparedness including fire, evacuation, or weather response
- Conduct visual inspections and checks per SOPs to maintain a secure and hazard-free environment
- Foster strong relationships and mutual trust with store teams, leadership, and customers
- Share insights on guest interactions, safety concerns, and security risks with transparency and discretion
- Support training of new APS team members to model warm, professional, and compliant behavior
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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