Job Overview
Employment Type
Hourly
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
Equal opportunity employer
Job Description
Lowe's is a leading home improvement retail company renowned for providing quality products and exceptional customer service to millions of customers nationwide. With a vast network of stores, Lowe's focuses on helping homeowners, renters, and professionals alike find the tools and materials they need to improve their homes and businesses. Committed to fostering a safe, welcoming environment, Lowe's places a strong emphasis on quality customer service, safety, and operational excellence. The company is known for its progressive workplace culture that values diversity, equal opportunity, and employee growth and development.
The Asset Protection & Safety Manager (APSM) role at Lowe's... Show More
The Asset Protection & Safety Manager (APSM) role at Lowe's... Show More
Job Requirements
- Bachelor's degree or higher or high school diploma equivalent with 3 years relevant experience such as retail or asset protection
- Availability for morning, afternoon, and evening shifts any day of the week
- Physical ability to perform tasks requiring prolonged standing, sitting, and other activities
- Ability to lift 25 pounds without assistance and may lift more with or without assistance
- Ability to respond to emergency situations and handle violent altercations
- Ability to travel occasionally for meetings, trainings, or support to neighboring stores
Job Qualifications
- Bachelor's degree in criminal justice, safety, business, or related asset protection field
- National certified training program such as Wicklander-Zuwalski or Reed training
- Professional accreditation such as APQ, APC, or equivalent experience
- 2 years of experience supervising employees including coaching, mentoring, directing, training, performance management, and recognition
- 2 years of experience as a manager in a retail environment
- 1 year of experience conducting quality reviews or audits
- Demonstrated experience analyzing business documents such as P&L and exception reports
- Demonstrated experience conducting retail investigations
- Experience using physical security systems such as CCTV and EAS
Job Duties
- Help store operational leadership team ensure associates deliver friendly, professional, timely service to customers
- Monitor receiving, shipping, and selling patterns for assigned store
- Champion initiatives and establish processes to improve safety, hazmat, shrink, and security outcomes
- Oversee and coordinate programs to minimize loss and maintain a safe working and shopping environment
- Monitor and investigate criminal activities and respond to incidents to keep customers and staff safe
- Coach and train associates on safety and asset protection practices
- Manage inventory levels to assist with shrink and shortages
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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