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Lowes

Asset Protection Agent

Lowell, MA, USA|Travel, Onsite

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $20.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
flexible spending accounts
401(k) retirement plan with company match
Employee assistance program
Tuition Assistance
Business Travel Accident insurance
maternity and parental leave
Adoption assistance
associate discount
annual bonuses
Employee stock purchase plan

Job Description

Lowe's is one of the largest and most trusted home improvement retailers in the United States, known for delivering quality products and exceptional customer service. Established to serve both professional contractors and DIY enthusiasts, Lowe's offers a vast selection of building materials, appliances, tools, and home improvement products. Its stores are well-stocked, maintained to the highest standards of cleanliness and safety, and staffed by knowledgeable associates dedicated to helping customers accomplish their projects efficiently and effectively. With a strong commitment to community involvement and sustainable initiatives, Lowe's has built a reputable brand that balances business success with social responsibility.Show More

Job Requirements

  • High school diploma or equivalent
  • One year of relevant work experience
  • Ability to stand or sit for prolonged periods
  • Physical ability to lift 25 pounds without assistance and over 25 pounds with or without assistance
  • Availability during mornings, afternoons, evenings, and weekends
  • Strong decision-making skills and ability to stay composed in high-pressure situations
  • Occasional travel capability for meetings and trainings

Job Qualifications

  • Associates degree in psychology or criminal justice or high school diploma with one year relevant work experience
  • Experience conducting retail investigations
  • Knowledge of physical security systems such as CCTV and electronic article surveillance (EAS)
  • Experience in handling investigations involving organized crime and asset protection
  • Completion of national certified training programs like Wicklander-Zuwalski or Reed training
  • Professional accreditation such as APQ or APC or equivalent experience
  • If required by the state or municipality, possession of a valid salesperson license or ability to obtain licensing within 60 days of employment

Job Duties

  • Coach and train store associates and leaders on identifying and deterring external theft through implementation of Lowe's shrink programs
  • Monitor merchandise, customer, and associate activity, reporting infractions to store and asset protection leadership
  • Prevent inventory shrinkage and deter criminal activity
  • Coordinate with senior asset protection managers and loss prevention teams to identify key merchandise and stores affected by external theft
  • Develop plans leveraging data and resources to address exposures and reduce organized crime activity
  • Investigate and resolve issues related to criminal activity in compliance with local, state, and federal laws and company policy
  • Respond effectively to potentially violent or physical altercations by making quick decisions and maintaining composure

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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