Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $30,000.00 - $40,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Professional Development
Retirement Plan
Employee assistance program
Flexible work schedule
Job Description
Our Private Mental Health Practice is a dedicated and compassionate healthcare establishment focused on providing exceptional mental health services to a diverse patient population. We specialize in diagnosing and treating a variety of mental health conditions through personalized therapy sessions, including both in-person and telehealth options. Our team comprises experienced clinical professionals committed to delivering holistic care with empathy and confidentiality. We recognize the importance of a well-organized administrative and billing process to support our clinical operations and ensure a seamless patient experience throughout their care journey. Our practice values positivity, energy, and reliability in our staff, fostering a supportive... Show More
Job Requirements
- Minimum five years' experience in medical coding or coding/billing certification from an accredited school with 2-3 years' experience
- experience in mental health billing preferred
- proficient with medical billing software and insurance claim processes
- strong communication skills
- ability to multitask effectively
- reliable and organized
- knowledge of HIPAA privacy rules
- ability to manage patient interactions professionally
- attention to detail in data entry and billing documentation
Job Qualifications
- Minimum five years' experience in medical coding or coding/billing certification from an accredited school with 2-3 years' experience
- strong knowledge of medical coding and billing practices, especially in mental health services
- experience with front office operations and patient scheduling
- excellent communication skills for interacting with patients, clinical staff, and insurance companies
- proficiency in HIPAA regulations and patient confidentiality
- ability to resolve billing discrepancies and negotiate with insurance providers
- strong organizational and multitasking abilities
- attention to detail to ensure accurate data entry and claims processing
- capability to support a team and work collaboratively in a fast-paced environment
Job Duties
- Greet patients warmly and ensure a welcoming environment
- assist patients with check-in procedures and ensure that all required forms are completed and processed
- manage patient inquiries in person and via phone, providing information and support as needed
- guide patients through the clinic’s processes and provide them with clear directions or assistance with scheduling appointments as well as navigating telehealth appointments and the patient portal
- schedule patient appointments, including follow-ups and referrals
- coordinate with psychiatric staff to manage appointment times and availability
- handle cancellations and rescheduling requests in a timely manner
- maintain patient records with strict confidentiality in accordance with HIPAA regulations
- perform data entry and ensure the accuracy of patient information in the clinic’s database
- manage correspondence and ensure that all emails, letters, and messages are answered or forwarded to the appropriate staff
- ensure waiting room, front office break room and bathroom remains clean and sanitary
- oversee the processing and submitting of insurance claims, ensuring accuracy and compliance with billing regulations
- verify patient insurance coverage and obtain necessary authorizations for procedures
- communicate effectively with insurance companies to ensure proper authorization and billing procedures
- investigate and resolve billing discrepancies, denials, and rejections promptly
- collaborate with insurance providers and patients to address billing inquiries and resolve payment issues
- provide administrative and front desk support to ensure efficient operation of the office
- contribute to the front office team by helping to answer phones, schedule appointments, and provide back-up to the front desk receptionist when needed
- daily attention to resolving insurance claim issues such as requests for additional information and denials
- perform other administrative duties as assigned
- help identify opportunities for improvement and implement approved changes to streamline processes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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