Job Overview
Employment Type
Temporary
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $70.00 - $75.00
Work Schedule
Flexible
Weekend Shifts
Benefits
flexible scheduling
competitive hourly wage
Opportunity to work in a dynamic public safety environment
Supportive team atmosphere
Equal opportunity employer
Training and certification opportunities
Exposure to emergency response operations
Job Description
The City of Santa Clara, located in the heart of Silicon Valley, is a dynamic and progressive municipality committed to providing exceptional public safety services to its diverse community. Santa Clara is home to a thriving population, renowned businesses, and significant landmarks such as Levi's Stadium. The City's Public Safety Dispatch division plays a critical role in maintaining the safety and well-being of residents, visitors, and businesses by ensuring timely and efficient emergency response coordination. The organization prides itself on fostering a collaborative and supportive work environment where professionalism, reliability, and dedication to public service are highly valued. The City... Show More
Job Requirements
- Ability to work assigned schedules including Saturdays Sundays holidays and non-traditional hours
- Must be able to perform all essential functions of the job assignment
- Pass City background investigation including fingerprinting and/or psychological testing
- Graduation from high school or possession of GED
- Two years of paid public safety dispatch experience within past five years including one year solo status or five years of paid employment with public safety or EMS agency with CAD radio and telephone operation
- Possession of current P.O.S.T. Basic Dispatch certificate
Job Qualifications
- Graduation from high school or possession of a GED
- Two years of paid employment experience in public safety dispatching within the past five years with at least one year in solo status or five years of current paid employment with a public safety agency or private emergency medical services agency with high level CAD radio and telephone operation
- Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara
- Possession of a current P.O.S.T. Basic Dispatch certificate
- Ability to read write spell and speak in clear concise English
- Ability to operate CAD system with speed and accuracy
- Ability to communicate clearly using radio and telephone equipment
Job Duties
- Operate base radio console equipment transmitting and receiving routine and emergency messages
- Receive emergency and routine requests for services from the public via 9-1-1 alternate emergency lines and business lines
- Dispatch appropriate emergency vehicles equipment and personnel in response to those requests in accordance with established policies and procedures
- Coordinate emergency operations between various departmental personnel and equipment
- Operate data terminals for information pertaining to daily public safety operations and general emergency services
- Maintain written logs files and computer information in the prescribed manner
- Update computer files and perform other clerical functions and tasks as directed
- Perform other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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