Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Comprehensive health benefits
Dental Insurance
Vision Insurance
Mental Health Resources
Pet insurance
Paid Time Off
Unlimited PTO
Professional Development
Employee Resource Groups
Milwaukee Bucks and NBA League discounts
Company Paid Parking
Phone Allowance
Job Description
The Milwaukee Bucks are a premier professional basketball team based in Milwaukee, Wisconsin, competing in the NBA (National Basketball Association). Known not only for their outstanding sports performance but also for their commitment to excellence in entertainment and community engagement, the Milwaukee Bucks strive to be the best sports and entertainment company in the world. The organization focuses on driving innovation, inspiring and empowering employees, and fostering a culture of continuous improvement to maintain their world-class status both on and off the court. Their home, the Fiserv Forum, is a state-of-the-art arena that hosts a variety of events beyond basketball,... Show More
Job Requirements
- Four-year college degree
- a minimum of two years of successful sales experience, preferably sports and/or arena sales experience
- proficiency with Microsoft Office products including Word, Excel, and Outlook
- ability to work independently and as well as collaboratively in a team environment
- strong organizational and time management skills
- excellent oral and written communication skills
- ability to work flexible hours including nights, weekends, and holidays
- able to navigate the arena for client visits and tours
- ability to lift 25lbs or more
- polished presentation skills
- capability to quickly adapt to a fast-paced environment and change
Job Qualifications
- A minimum of two years of successful sales experience, preferably sports and/or arena sales experience
- four-year college degree
- proficient computer skills including experience with Microsoft Office products (Word, Excel, Outlook)
- demonstrates a positive and is personable
- highly motivated with a desire to be successful
- ability to work independently and as part of a team towards achieving department and company goals
- strong organizational and time-management skills
- strong knowledge of the arena/family show industry and sports and entertainment industry
- able to work in a fast-paced environment and able to adapt quickly to change
- excellent oral and written communication as well as customer service and problem solving skills
- the ability to learn and master new software programs including the CRM platform and ticketing system (Ticketmaster Archtics) is essential
- must have the ability to navigate the arena in order to visit clients and escort potential customers on arena tours
- lifting of 25lbs or more may be required
- must be available to work flexible hours including nights, weekends and holidays
- polished phone and face-to-face presentation skills with the ability to confidently react to situations in a timely and professional manner
Job Duties
- Meet or exceed annual sales goals
- meet daily and weekly outbound call and appointment expectations
- develop strategies and business plans to maximize group and premium sales
- accurately and efficiently document customer and prospect activities in CRM
- plan, execute and manage phone, email, and direct mail campaigns for the entire sales team
- implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, data capture and personal database management
- build strong relationships and gain a deeper level of knowledge about each customer
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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