Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Highgate Hotels is a leading real estate investment and hospitality management company with over 30 years of experience and more than $15 billion in assets under management. With a diverse portfolio of over 400 hotels located across North America, Europe, the Caribbean, and Latin America, Highgate has solidified its reputation as an innovative force in the hospitality industry. The company’s success is built on a foundation of expert guidance through all stages of the property cycle, from planning and development to recapitalization and disposition. Highgate is known for developing a wide range of hotel brands, from bespoke lifestyle and legacy... Show More
Job Requirements
- High school diploma or equivalent required
- Experience in hotel or related field preferred
- Skilled in Windows, spreadsheets, and word processing
- Ability to work long hours
- Ability to lift and move objects up to 20 pounds occasionally
- Effective verbal and written communication skills
- Ability to multitask and prioritize departmental functions
- Attend all required meetings and trainings
- Maintain regular attendance
- Maintain personal appearance and grooming standards
- Comply with company standards and regulations
- Strong problem-solving skills
- Ability to maintain confidentiality
- Ability to understand and evaluate complex information
- Flexible to perform other duties as requested
Job Qualifications
- College coursework in related field helpful
- Experience in hotel or related field preferred
- High school diploma or equivalent required
- Skilled in Windows, spreadsheets, and word processing
- Effective verbal and written communication skills
- Ability to multitask and prioritize
- Customer service oriented manner
- Ability to listen and clarify guest concerns
- Attend required meetings and trainings
- Maintain regular attendance
- Maintain personal appearance and grooming standards
- Comply with company standards and regulations
- Problem-solving skills
- Ability to handle complex information
- Maintain confidentiality
- Flexible to perform other duties as needed
Job Duties
- Attend daily Highgate Hotel Business Review meetings
- Develop a full working knowledge of the hotel operations
- Develop knowledge of company sales policies and ensure team adherence
- Meet or exceed set sales goals
- Operate sales department within budget
- Participate in M.O.D. and Saturday office coverage
- Initiate and follow up on sales leads
- Maintain active sales solicitation programs
- Monitor production and market trends
- Regularly contact existing accounts
- Meet or exceed assigned sales call goals
- Invite clients for entertainment, tours, and site inspections
- Assist in implementing special promotions
- Prepare required sales reports
- Conduct professional hotel site inspections for clients
- Utilize computerized sales management systems
- Meet and greet onsite contacts
- Abide by Prime Selling Time
- Develop networking opportunities
- Review meeting planner evaluations
- Entertain clients
- Handle inquiries as part of Inquiry Day Program
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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