Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $56,000.00 - $70,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Paid Time Off
Volunteer days
Military leave
401k Match
comprehensive benefits
training reimbursement
Education Reimbursement
Job Description
The United Service Organizations (USO) is a renowned nonprofit organization with a global mission to strengthen America's military service members by keeping them connected to family, home, and country throughout their service to the nation. With decades of dedicated service since its founding in 1941, the USO has established itself as a vital morale booster for troops around the world. The organization operates through a vast network of centers and mobile programs that provide entertainment, support, and resources directly to military personnel and their families, ensuring they feel valued and connected no matter where they are stationed.
The ... Show More
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Job Requirements
- High school diploma or equivalent required
- 2+ years progressively responsible work experience in an administrative, business operations, programs, events or related role
- Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred
- Strong interpersonal, customer service and problem-solving skills
- Ability to interact with USO leadership, the general public and military audiences at a variety of levels with integrity and professionalism
- Proficiency using computers and electronics equipment
- General knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite
- Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects
- Ability to handle confidential information with tact and poise
- Must show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities
- Ability to quickly and easily adapt to changing organizational needs
- Ability to achieve desired results while working collaboratively in a team environment
- Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license
- Ability to obtain and maintain a valid United States passport and valid foreign driver’s license (in applicable locations/regions)
- Must be a strong advocate of the USO’s mission
Job Qualifications
- High school diploma or equivalent
- 2+ years progressively responsible work experience in an administrative, business operations, programs, events or related role
- Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred
- Strong interpersonal, customer service and problem-solving skills
- Ability to interact with USO leadership, the general public and military audiences at a variety of levels with integrity and professionalism
- Proficiency using computers and electronics equipment
- General knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite
- Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects
- Ability to handle confidential information with tact and poise
- Must show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities
- Ability to quickly and easily adapt to changing organizational needs
- Ability to achieve desired results while working collaboratively in a team environment
- Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license
- Ability to obtain and maintain a valid United States passport and valid foreign driver’s license (in applicable locations/regions)
- Must be a strong advocate of the USO’s mission
Job Duties
- Deliver area-wide programs, activities and events and assist in their evaluation
- Develop, document and maintain standard operating procedures, program kits, and program reference manuals
- Assist in reviewing program and service needs within assigned area and in researching and recommending changes or new programs, activities and events based on results
- Implement suggested and/or required changes
- Develop, improve and maintain working relationships with U.S. Military, local business, and community leadership to support procurement and growth of financial and other in-kind resources
- Execute special fundraising events within assigned area
- Help to develop area-wide public awareness plans that support sustainable growth of sponsorships and other fundraising
- Coordinate with area media outlets including online, print and broadcast, to inform and ensure coverage of programs and events
- Monitor programs budget and assist with budget creation
- Prepare, review and complete budget and expense reports
- Serve as liaison between internal USO resources, external vendors and donors in order to facilitate prompt problem resolution
- May lead and mentor Area operations support staff and/or volunteers
- May be required to operate a USO or personal motor vehicle
- Backfill as requested for higher level operations staff and perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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