Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Career development opportunities
flexible scheduling
Job Description
Saxbys is a unique coffee company that goes beyond just serving coffee. Founded with a commitment to community building, education, and sustainability, Saxbys operates a network of cafes primarily located on college campuses and in urban areas. The company’s mission revolves around providing not only excellent coffee and food but also enriching educational and employment opportunities to its team members, many of whom are students across multiple campuses. Saxbys prides itself on its culture of servant leadership, hospitality, and continuous development, which is why its organizational structure includes leadership development through roles such as Student Cafe Executive Officers (SCEOs).Show More
Job Requirements
- Support, exhibit, and promote Saxbys mission and core values in all daily activities
- Two or more years of foodservice management experience or a minimum of six months as a Saxbys CEO, SCEO, or certified level team member
- Multi-unit management experience a huge plus
- Excellent written and verbal communication skills
- Outstanding passion for hospitality and servant leadership
- Experience managing teams and processes effectively
- Ability to travel up to 80 percent of the time
- Valid drivers license
- Able to stand, walk, and smile for extended periods of time
- Able to stoop and kneel
- Push, pull, lift or carry up to 35 lbs
- Ascend or descend ladders, stairs, ramps
Job Qualifications
- Two or more years of foodservice management experience or a minimum of six months as a Saxbys CEO, SCEO, or certified level team member
- Multi-unit management experience preferred
- Excellent written and verbal communication skills
- Passion for hospitality and servant leadership
- Experience managing teams and processes effectively
- Ability to travel up to 80 percent of the time
- Valid drivers license
Job Duties
- Ensure the team is fully staffed to meet operational demands and identify and develop exceptional talent for leadership roles
- Conduct regular quality assurance checks, audit performance to look for and correct inconsistencies in execution, and maintain a culture of hospitality within the cafe
- Remain up-to-date on all cafe operations in order to train and coach on all cafe roles, make SOPs easily accessible to the team and maintain operational integrity by ensuring team members are following all listed steps
- Ensure SCEOs are following progressive discipline policies and issuing coaching and counseling forms when necessary, as well as advise and assist with involuntary terminations
- Review, provide feedback, and approve weekly schedules to ensure labor hours are both aligned with demands and stay within budgeted expenses
- Coach SCEOs on how to read and act upon Profit and Loss statements, and present and defend P&L during reviews for assigned cafes
- Produce and assign Labor Models to assigned cafes
- Ensure accuracy in inventory counts and review and approve Orders and PARS Inventory Worksheet for all assigned cafes
- Represent Saxbys as the main point of contact for landlords, facilities, maintenance, aux service, etc. to ensure day to day operations run smoothly and maintain Campus Resource Guide with up-to-date information
- Manage cafe setup and initial grand openings as the Operations lead, working closely with all departments to ensure a successful start
- Stay current with industry trends, local competitors, and community updates that may have an impact on the business in order to take a proactive approach when it comes to managing cafe operations
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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