Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $27.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) with Company Match
paid sick days
vacation days
Paid holidays
Pet insurance
Training and Development
Employee Discounts
Job Description
Loews Hotels at Universal Orlando is a distinguished hospitality establishment renowned for its commitment to exceptional guest experiences within the vibrant Universal Orlando Resort. Our world-class team breathes life into award-winning hotels, delivering hospitality excellence that is both memorable and unique. Celebrated as one of Central Florida's Top Workplaces and proudly recognized by Forbes as one of America’s Best-in-State Employers, Loews Hotels fosters a welcoming and inclusive work environment founded on the "power of we" culture. This culture promotes collaboration, diversity, and mutual respect, ensuring that every team member can bring their authentic self to work and be valued for... Show More
Job Requirements
- High school diploma or equivalent
- 1 year of hospitality experience
- proficiency in Microsoft Office Suite
- ability to work flexible schedule including weekends and holidays
- excellent communication skills
- ability to collaborate with team members
- strong organizational skills
- attention to detail
Job Qualifications
- 1 year of hospitality experience
- proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
- knowledge of hotel operational systems such as Delphi preferred
- excellent communication skills
- ability to adapt communication styles
- highly motivated self-starter
- passion for hospitality
- detail-oriented and deadline-driven
Job Duties
- Provide administrative support to department managers as assigned
- Responsible for sending daily and weekly reports to all pertinent hotel departments, including group resume packets, Banquet Event Order packets, event posting reports, change logs, etc
- Maintain the accuracy of the BEO master book (updating guarantees, replacing revised/original BEO's)
- Assists in the preparation of Banquet Event Orders, including inputting revisions and marking changes
- Answer phones and respond to client facing email correspondence
- Review resumes and BEO's in detail to determine needs and assist with facilitating them with the Meeting & Event/Catering Manager's assistance
- Prepares site visit and planning visit packets
- Respond to external and internal requests, emails, or other needs in manager's absence
- Complete Amenity Forms, Write Amenity and Welcome Cards, Collect any custom amenity items and relay to Food & Beverage Department for delivery
- Coordinate internal meetings
- Provide onsite event support as needed and determined by Director of Meetings & Events
- Compile property specific reports or data sets and disseminate as needed
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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