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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $80,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Paid Time Off
Employee Discounts
performance-based bonuses
Performance incentives
Job Description
Hydra Health is a dynamic and rapidly expanding retail and hospitality company specializing in operating coffee shops, gift stores, and markets within major hospital systems across the United States. With a focus on creating warm, inviting, and modern retail experiences, Hydra Health serves healthcare employees, patients, and visitors by delivering high-quality food, beverages, and retail offerings in healthcare environments. This integration of retail and hospitality within hospitals uniquely positions Hydra Health as a key partner in enhancing the daily lives of healthcare communities nationwide.
Hydra Health is currently seeking an experienced Area Manager to oversee the day-to-day operat... Show More
Hydra Health is currently seeking an experienced Area Manager to oversee the day-to-day operat... Show More
Job Requirements
- 5+ years of experience as a café, coffee shop, or quick-service restaurant manager or equivalent leadership role
- Experience in both coffee/QSR and retail environments strongly preferred
- Strong understanding of Texas food safety laws, local health codes, and food handling guidelines
- ServSafe Manager Certification or ability to obtain before start date
- Experience managing teams of 5-15+ employees in a fast-paced environment
- Ability to recruit, train, mentor, and retain high-performing staff
- Strong operational discipline and comfort with technology (POS, scheduling, inventory systems)
- Ability to lift up to 40 lbs. and be on your feet for extended periods
- Professional, reliable, and able to build trust with hospital partners
Job Qualifications
- 5+ years of experience as a café, coffee shop, or quick-service restaurant manager or equivalent leadership role
- Experience in both coffee/QSR and retail environments
- Strong understanding of Texas food safety laws, local health codes, and food handling guidelines
- ServSafe Manager Certification or ability to obtain before start date
- Experience managing teams of 5-15+ employees in a fast-paced environment
- Ability to recruit, train, mentor, and retain high-performing staff
- Strong operational discipline and comfort with technology including POS, scheduling, and inventory systems
- Professional, reliable, and able to build trust with hospital partners
Job Duties
- Oversee daily operations of coffee, gift, and market concepts while maintaining brand and service standards
- Ensure consistent product quality, cleanliness, merchandising execution, and welcoming guest experience
- Resolve customer concerns quickly and professionally
- Maintain compliance with hospital policies and operational requirements
- Hire, train, coach, and schedule café and retail teams
- Foster a high-accountability, service-focused culture
- Provide ongoing performance feedback and professional development
- Ensure proper staffing aligned with business volume
- Own site-level P&L performance including sales, labor, inventory, and expenses
- Monitor KPIs such as labor as a % of revenue, conversion, average ticket, and shrink
- Drive revenue through merchandising, promotions, product mix, and operational execution
- Align with Hydra Health’s buying strategy to buy core categories of food, beverage, convenience within established budget guidelines
- Oversee ordering, receiving, inventory counts, shrink mitigation, and product lifecycle management
- Ensure retail presentation aligns with planograms, merchandising standards, and brand guidelines
- Maintain strong visual merchandising execution including product placement, signage, cross-merchandising, impulse opportunities, and promotional displays
- Monitor product performance and sales trends to inform assortment decisions, promotional strategy, and seasonal rotations
- Collaborate with leadership on category expansion, new product introductions, and evolving retail strategy
- Maintain accurate product data, pricing integrity, and POS alignment
- Operate commercial coffee equipment including espresso machines, grinders, brewers
- Advise on beverage execution, menu development, and coffee preparation techniques
- Ensure full compliance with Texas health department regulations and hospital-specific requirements
- Maintain proper food handling, storage, sanitation, and labeling standards
- Maintain ServSafe Manager Certification and ensure staff maintain Texas Food Handler Cards
- Work closely with operations, marketing, and development teams
- Support new initiatives, menu enhancements, and local partnerships
- Participate in Area Manager leadership meetings and contribute operational insights
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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