Breeze Airways™ logo

Breeze Airways™

Area Manager Airport Operations and Guest Services

Akron, OH, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
On-call
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Benefits

Health
Vision
Dental
Health savings account
401k
PTO
Travel on Breeze and other Airlines

Job Description

Breeze Airways is an innovative and rapidly growing airline committed to delivering on the mission "To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness." Known as "The World's Nicest Airline," Breeze Airways stands out by focusing on excellent customer service, safety, and operational excellence. The company fosters a collaborative work environment where team members from various departments work cross-functionally to achieve a smooth and enjoyable travel experience for its guests. Joining Breeze means becoming part of a forward-thinking team that values kindness, ingenuity, and a shared passion for delivering... Show More

Job Requirements

  • High school diploma or equivalent educational achievement
  • 5+ years experience in Customer Service or a related area
  • 5+ years experience in airport operations and customer service
  • 5+ years experience guiding large, diverse business partner teams
  • Experience and proficiency using Microsoft Office (Excel, Word, PowerPoint)
  • High performance orientation, ability to work well under pressure, prioritize projects, meet deadlines, and maintain flexibility
  • Self-starter must have a positive attitude and strong desire for success
  • Complete projects on time with minimal supervision, ability to work varied hours when necessary to meet deadlines
  • Knowledgeable in Airport Operations, Ground Operations, and regulatory agencies
  • Outstanding leadership capabilities, with ability to guide and motivate
  • Able to work flexible hours and be available for emergency response and on short notice
  • Must possess and maintain a valid driver’s license from the state of your primary residence
  • Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
  • Must pass a ten (10) year background check and pre-employment drug test
  • Must be legally eligible to work in the USA
  • Must be able to obtain and maintain Ground Security Coordinator certification

Job Qualifications

  • High school diploma or equivalent educational achievement
  • 5+ years experience in Customer Service or a related area
  • 5+ years experience in airport operations and customer service
  • 5+ years experience guiding large, diverse business partner teams
  • Experience and proficiency using Microsoft Office (Excel, Word, PowerPoint)
  • High performance orientation, ability to work well under pressure, prioritize projects, meet deadlines, and maintain flexibility
  • Self-starter must have a positive attitude and strong desire for success
  • Complete projects on time with minimal supervision, ability to work varied hours when necessary to meet deadlines
  • Knowledgeable in Airport Operations, Ground Operations, and regulatory agencies
  • Outstanding leadership capabilities, with ability to guide and motivate
  • Able to work flexible hours and be available for emergency response and on short notice
  • Must possess and maintain a valid driver’s license from the state of your primary residence
  • Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
  • Must pass a ten (10) year background check and pre-employment drug test
  • Must be legally eligible to work in the USA
  • Must be able to obtain and maintain Ground Security Coordinator certification

Job Duties

  • Responsible for safety programs to ensure a safe workplace for Team Members, Guests, Business Partners, aircraft, ground service equipment, and facilities at their assigned station
  • Hold ground service providers accountable to DOT, FAA, and Breeze guidelines
  • Manage and plan station costs in operating plan and administer and maintain the station operations budget for their assigned stations
  • Accountable for all internal and external regulatory matters
  • Conduct station audits and reviews
  • Develops and manages talent in the area, including hiring, coaching and workforce planning
  • Take action, as deemed necessary, to resolve any problems or situations that may compromise safety compliance

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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