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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Flexible work environment
Job Description
Raising Cane's is a well-known fast-casual restaurant chain specializing in high-quality chicken finger meals. Established with a strong commitment to exceptional customer service and restaurant excellence, Raising Cane's has grown into a beloved brand with a loyal customer base across various markets. The company prides itself on maintaining a unique culture that emphasizes teamwork, continuous learning, and employee development, which results in a high-energy, engaging work environment. With a focus on operational excellence, Raising Cane's invests heavily in their staff training program to ensure all restaurants meet the highest standards of service and quality consistently. The brand's growth is driven... Show More
Job Requirements
- 3+ years of previous hospitality leadership experience
- Multi-unit training experience desired
- High school diploma or equivalent
- College degree preferred
- Proficient with Microsoft Excel, PowerPoint, Outlook and Word
- Detail-oriented and organized
- Strong analytical, written and verbal communication skills
- Ability to work independently and collaboratively
- Exceptional interpersonal and leadership skills
- Ability to recognize problems and set goals
- Good judgment with data-driven decision-making
- Maintains professionalism
- Valid driver’s license
- Able to travel within the assigned area up to 100%
Job Qualifications
- 3+ years of previous hospitality leadership experience
- Multi-unit training experience desired
- High school diploma or equivalent
- College degree preferred
- Microsoft proficient in Excel, PowerPoint, Outlook, and Word
- Detail-oriented, organized, and data-driven
- Strong analytical, written and verbal communication skills
- Able to work effectively both independently and collaboratively
- Exceptional interpersonal skills with the ability to lead, motivate and empower crewmembers and leaders at all levels
- Able to recognize problems, set goals, and convert plans into action
- Exercises good judgment and leverages available data for decision making
- Maintains high standards of conduct and professionalism
- Valid driver’s license
Job Duties
- Supports and impacts the business through three key pillars
- Crew training, manager training and internal development
- Ensures restaurants execute the highest level of training standards for crewmembers and managers through high-level restaurant engagement and analysis of ongoing performance
- Conducts and documents restaurant visits to evaluate training needs and identify operational support needs
- Leads and validates execution of restaurant advanced crew and management training programs
- Facilitates training classes including ServSafe and Train the Trainer programs
- Identifies, develops and supports the certification and annual re-certification of training restaurants
- Owns the internal development of all restaurant crew including management teams through both direct and indirect engagement
- Supports new restaurant opening training performance through a high-level strategic engagement, partnering with the Area Leader of Growth
- Partners with the Area Business Unit Leader on how to support restaurant performance through the identification of training needs and implementation of corrective actions
- Provides regular business updates and analysis of restaurant training performance
- Builds strong cross-functional relationships within the Area Business Unit Team
- Works closely with restaurant recruitment to match current and future growth opportunities with internal candidates ready to fill those roles
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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