Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $95,000.00 - $110,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
performance bonuses
Job Description
Hyatt is a globally recognized hospitality company known for delivering exceptional guest experiences through its commitment to service, innovation, and quality. With a portfolio of distinguished hotels and resorts worldwide, Hyatt prides itself on cultivating a welcoming environment where guests feel valued and associates are empowered to provide personalized service. The company emphasizes professional growth, diversity, and creating meaningful connections between associates and guests, ensuring each stay is memorable and impactful. Hyatt's culture promotes respect, inclusion, and excellence, making it a top choice for both travelers and professionals seeking rewarding career opportunities in the hospitality industry.
The Area Front O... Show More
The Area Front O... Show More
Job Requirements
- Must have 4 years or more of progressive hotel rooms management experience
- Must have at least 2 years of progressive management experience within the Rooms Division of a hotel
- Must demonstrate ability to interact effectively with diverse cultural, disability, and ethnic backgrounds
- Must possess professional presentation skills
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
- Must have clear and concise written and verbal communication skills in English
Job Qualifications
- Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds
- 4 years or more of progressive hotel Rooms Management experience typically with Hyatt
- Previous hotel pre-opening experience preferred
- Service oriented style with professional presentation skills
- At least 2 years progressive management experience within the Rooms Division of a hotel
- Hotel or Hospitality degree an asset
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear concise written and verbal communication skills in English
- Proficient in Microsoft Word and Excel
- Excellent organizational, interpersonal and administrative skills
Job Duties
- Responsible for short and long term planning and the management of the hotel's Front Office operations
- Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
- Maintain guest room inventory
- Coach and counsel employees to reflect Hyatt Service Standards and Procedures
- Perform all tasks of a Front Office Staff as needed to facilitate service
- Ensure all operations and cash handling are done per policies and procedures
- Maintain excellent communication with the housekeeping department
- Maintain information on prices, rates, specials, packages, programs, etc., while ensuring all staff are trained in all areas
- Analyze, investigate, and resolve guest complaints
- Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and time tables
- Insure proper staffing levels for customer service goals
- Coach and counsel employees to reflect Hyatt service standards and procedures
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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