Area Food Service Manager - Sacramento, CA

Sacramento, CA, USA|Travel

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

flexible scheduling

competitive salary

Quarterly bonus

Profit sharing

Holiday pay

401(k) with matching contributions

Parental leave

Adoption assistance

Company Vehicle

Company laptop

Company mobile phone

Pet insurance

Employee assistance program

Job Description

Love's is a renowned family-owned and operated company that has been fueling customers' journeys since 1964. Headquartered in Oklahoma City, Love's operates nearly 40,000 team members and continues to grow as a leader in the travel stop industry. The company provides comprehensive products and services that meet the needs of professional drivers, fleets, traveling public, RVers, alternative energy, and wholesale fuel customers. Known for its innovative approach, Love's has built a reputation not only on quality service but also on its commitment to giving back to communities and fostering an inclusive work environment. This has earned Love's an award-winning culture... Show More

Job Requirements

5+ years in a restaurant management position
proven leadership experience
excellent communication skills
ability to travel periodically
strong problem-solving and coaching abilities
knowledge of food safety and sanitation standards
capability to manage multiple locations
proficiency in handling audits and company policies
commitment to uphold grooming, uniform, and attendance standards
physical ability to perform job duties including lifting up to 50 pounds

Job Qualifications

5+ years in a restaurant management position
experience with managing multiple restaurant locations
strong leadership and team motivation skills
excellent communication and interpersonal skills
ability to analyze service metrics and implement improvements
knowledge of facility maintenance and merchandising standards
conflict resolution skills
ability to develop succession plans
understanding of food safety and workplace safety procedures
proficiency in coaching and employee development
ability to travel periodically
familiarity with audit and cash handling procedures

Job Duties

Motivate team through a compelling vision and direction to encompass Love's core values
Communicate clear expectations and hold the store teams accountable to achieving all brand, performance and behavior standards
Effectively manage employee development with feedback and training opportunities
Conduct regular quarterly visits and weekly conference calls for each location
Provide exceptional customer service and verify that Restaurant Managers are doing the same
Oversee the interior and exterior condition of each restaurant to ensure it is meeting established company standards in facility maintenance, merchandising, and marketing procedures
Review all service metrics and reports to teach and coach for improved customer service standards, including SOS Ranking Reports, Drive Thru SOS Reports, Mystery Shops, and Driver Panel
Maintain personal grooming and company uniform standards
Maintain company attendance standards
Address employee issues in an appropriate and timely manner
Collaborate with District Manager as necessary to manage employee issues
Develop an effective succession plan leading to internal promotions
Recognize and resolve customer issues or complaints by determining optimal solutions in a timely manner
Ensure employees follow safety procedures using food preparation tools and appliances
Protect company assets with audit processes and ensure adherence to cash handling and company policies
Proactively seek personal learning and development opportunities
Other tasks as assigned

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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