Area Food Service Manager - Albuquerque, NM
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
flexible scheduling
Career development programs
competitive salary
Quarterly bonus
Profit sharing
Holiday pay
401(k) with matching contributions
Parental leave
Adoption assistance
Company Vehicle
Laptop
Mobile phone
Pet insurance
Employee assistance program
Job Description
Love's Travel Stops & Country Stores is a leading family-owned and operated company headquartered in Oklahoma City. Established in 1964, Love's has grown to employ nearly 40,000 team members nationwide, operating a vast network of travel stops that serve professional drivers, fleets, traveling public, RVers, alternative energy users, and wholesale fuel customers. The company is renowned for its commitment to innovation and community involvement, fostering an inclusive workplace culture recognized with numerous awards. Love's core mission revolves around fueling customers' journeys by providing top-tier products and services at their travel stops while maintaining deep community ties and an employee-centric approach.<... Show More
Job Requirements
- 5+ years in restaurant management position required
- ability to travel nationally periodically
- physical ability to stand, walk, bend, kneel, stoop, crouch, crawl and climb
- occasional lifting of up to 50lbs
- specific vision abilities including close, distance, color, peripheral, depth perception and focus
- ability to work in environments with outdoor elements, fumes, and mechanical noises
- strong organizational and time management skills
- willingness to uphold company grooming and attendance standards
Job Qualifications
- 5+ years in restaurant management position
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- experience in customer service excellence
- ability to analyze service metrics and implement improvements
- knowledge of safety and sanitation regulations
- proficiency in coaching and employee development
- skilled in operational oversight and facility maintenance
- ability to handle employee relations and conflict resolution
- strategic planning and execution capabilities
Job Duties
- Motivate team through a compelling vision and direction to encompass Love's Core values
- communicate clear expectations and hold the store teams accountable to achieving all brand, performance and behavior standards
- effectively manage employee development with feedback and training opportunities
- conduct regular quarterly visits and weekly conference calls for each location
- provide exceptional customer service and verify that Restaurant Managers are doing the same
- oversee the interior and exterior condition of each restaurant to ensure it is meeting company standards
- review all service metrics and reports to teach and coach for improved customer service standards
- maintain personal grooming and company uniform standards
- maintain company attendance standards
- address employee issues in an appropriate and timely manner
- collaborate with District Manager to manage employee issues
- develop an effective succession plan that leads to internal promotions
- recognize and resolve customer issues or complaints
- ensure all employees follow safety procedures while using food preparation tools
- protect company assets with audits and ensure compliance with cash handling policies
- seek personal learning and development opportunities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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