Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
flexible spending accounts
Dependent care accounts
development opportunities
Job Description
Shake Shack is a globally recognized restaurant company that started as a humble hot dog cart in New York City's Madison Square Park and has since evolved into one of the fastest-growing hospitality brands worldwide. Founded by Danny Meyer, the CEO of Union Square Hospitality Group and author of the bestselling book Setting the Table, Shake Shack has built a remarkable legacy of high-quality food, outstanding hospitality, and a deep commitment to community involvement and sustainability. The brand is more than just a restaurant - it is a movement focused on creating unforgettable experiences for guests while prioritizing its people... Show More
Job Requirements
- Bachelor's degree preferred but may be replaced with consistent work and leadership experience
- minimum 3-5 years of multi-unit management and leadership experience
- strong financial and analytical skills
- excellent communication skills
- knowledge of health and safety code compliance
- ability to manage multiple priorities in a fast-paced environment
- willingness to travel up to 50%
- effective interpersonal and organizational skills
Job Qualifications
- Minimum 3-5 years of multi-unit management and leadership experience
- proven track record managing multiple priorities in fast-paced environments
- excellent written, verbal and relational communication skills
- strong interpersonal and organizational abilities
- solid financial and analytical skills with experience driving sales and profits
- ability to set realistic objectives and implement necessary steps
- knowledge of management recruitment, selection, and training principles
- understanding of local and state health and safety code compliance
- bachelor’s degree preferred or equivalent work experience
- willingness to travel up to 50%
Job Duties
- Builds and leads high performing management teams
- recruits, retains and develops a knowledgeable, passionate talent pool
- drives an elevated guest experience and accountability to results
- manages healthy P&L statements for multiple Shacks
- collaborates with General Managers to create clear targets for revenue growth and cost control
- empowers and develops leaders consistent with company culture and goals
- leads talent development, succession planning, community involvement, and employee retention efforts
- serves as liaison between Home Office and management
- prioritizes communications and implementation of systems and processes
- anticipates guest feedback and identifies area trends
- leverages data to drive General Manager accountability and guest experience consistency
- prioritizes compliance and manages risk to protect the brand
- provides guidance on audit practices
- establishes and maintains community partnerships
- conducts regular Shack visits ensuring compliance and safe environments for team members and guests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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