Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Tuition Reimbursement
Paid holidays
Employee Discounts
Job Description
Highgate Hotels is a leading real estate investment and hospitality management company with over $15 billion in assets under management and a global portfolio of more than 400 hotels across North America, Europe, the Caribbean, and Latin America. With a strong presence in the hospitality industry for over 30 years, Highgate has established itself as an innovator by providing expert guidance through all phases of the property lifecycle, including planning, development, recapitalization, and disposition. The company specializes in managing a diverse collection of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts. Featuring contemporary programming and advanced digital... Show More
Job Requirements
- Bachelor's degree preferred
- Minimum 5 years' hotel sales leadership experience
- Experience in multi-hotel regional sales oversight preferred
- Knowledge of sales automation and PMS systems
- Ability to analyze market trends and sales data
- Strong communication and interpersonal skills
- Ability to lead and motivate sales teams
- Proficient in Microsoft Office
- Ability to multitask and prioritize
- Experience interacting with ownership and asset management
Job Qualifications
- Bachelor's degree in Hotel Management, Business or Marketing preferred
- Minimum of 5 years' experience as a Director of Sales & Marketing or sales leader with prior hotel sales experience
- Preferred experience in area or regional sales oversight of multiple hotels
- Proven experience in dealing with ownership groups and asset management
- Proficiency in sales automation systems such as DELPHI and property management systems
- Experience collaborating with revenue management and operations teams
- Comprehensive knowledge of market segments and distribution channels with strategic planning capability
- Excellent communication and presentation skills
- Strong interpersonal skills with ability to work in a team environment
- Demonstrated ability to lead, motivate, train, and drive a direct sales team fostering a competitive and cooperative culture
- Proficient in Microsoft Office including Word, Excel, and PowerPoint
- Able to multitask and prioritize departmental functions to meet deadlines
Job Duties
- Lead and drive top line revenue for group and volume transient sales segments for the primary hotel and other assigned area hotels
- Assess and respond to market trends, market share, and competitive hotel environment
- Develop and implement marketing communications plans to achieve desired hotel positioning and manage sales and marketing budgets
- Act as the hotel's voice of the customer and communicate key issues and concerns at all organizational levels
- Utilize Smith Travel Research data, financial P&L, sales mix, forecasting, group pace, and various hotel reports to guide strategy
- Conduct competitive set reviews, SWOT analyses, and monitor new supply
- Develop strategies to penetrate primary geographic markets
- Manage key accounts and segment strategy
- Design sales deployment schemes and market assignments
- Set sales goals aligned with budget and market share targets
- Oversee group pace measurement and set sales production targets
- Manage sales activity and travel schedules
- Serve as lead in managing owner relations and communications for the primary and assigned hotels
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter