Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Career development opportunities
Travel opportunities
performance bonuses
Job Description
Highgate Hotels is a leading real estate investment and hospitality management company renowned for its innovative approach within the industry. With a dominant presence in key U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, the company is rapidly expanding its footprint across Europe, Latin America, and the Caribbean. Managing a robust portfolio of global properties valued at over 20 billion dollars and generating upwards of 5 billion dollars in cumulative revenues, Highgate Hotels has established itself as a trusted partner for top ownership groups and major hotel brands alike. The company offers comprehensive expertise throughout... Show More
Job Requirements
- Bachelor's degree preferred
- Minimum 5 years DOSM or sales leadership experience in hotel sales
- Proven area or regional sales oversight experience preferred
- Experience liaising with ownership groups and asset management
- Proficiency in sales automation and PMS systems
- Demonstrated collaboration with revenue management and operations
- Well-rounded market segment knowledge
- Excellent communication and interpersonal skills
- Leadership ability in team management
- Proficiency in MS Office
- Strong multitasking and prioritization skills
Job Qualifications
- Bachelor's degree in Hotel Management, Business or Marketing preferred
- Minimum of 5 years experience as a DOSM or sales leader with hotel sales experience
- Preferably experience with area or regional sales oversight of multiple hotels
- Experience working with ownership groups and asset management
- Proficient in sales automation systems such as DELPHI or alternatives and PMS systems
- Experience collaborating with revenue management and operations teams
- Knowledge of market segments and channel distribution sources with ability to develop strategic plans
- Excellent communication and presentation skills
- Strong interpersonal skills and ability to work collaboratively in a team environment
- Ability to direct, train, motivate, and lead a direct sales team fostering a cooperative and competitive spirit
- Proficient in MS Office including Word, Excel, and PowerPoint
- Ability to multitask and prioritize departmental functions to meet deadlines
Job Duties
- Lead and drive top line revenue for customary sales segments including group and volume transient for the primary hotel
- Provide oversight to sales leaders at other assigned area hotels
- Assess and react to market trends, market share, and competitive hotel environment
- Develop and implement marketing communications plan and manage sales and marketing budget
- Act as the hotel's voice of the customer and communicate key issues and concerns throughout the organization
- Use Smith Travel Research data, financial P&L, sales mix, forecasting, group pace, and hotel reporting to drive results
- Conduct competitive set reviews, SWOT analysis, and monitor new supply
- Develop and implement key segment strategy and manage key accounts
- Design effective sales deployment schemes and market assignments
- Set sales goals to achieve budget and market share targets
- Manage group pace measurement and set sales production goals
- Manage sales activity and travel schedule
- Lead and manage owner relations, communications, and expectations for assigned hotels
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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