
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan with company match
Paid Time Off
Paid parental leave
Employee assistance program
Commuter and parking benefits
flexible spending accounts
Dependent care accounts
development opportunities
Job Description
Shake Shack is a dynamic and rapidly expanding hospitality brand that started its journey as a humble hot dog cart in New York City's iconic Madison Square Park. Founded by Danny Meyer, the visionary behind Union Square Hospitality Group and the celebrated author of Setting the Table, Shake Shack has grown into a beloved global phenomenon known for its commitment to exceptional food quality and outstanding hospitality. Rooted deeply in a culture of community support and philanthropic efforts, the company donates proceeds back to park beautification and community projects, reflecting its core values of social responsibility and care.
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Job Requirements
- Bachelor’s degree preferred but may be replaced with consistent work and leadership experience
- minimum 3-5 years of management and leadership experience in a multi-unit role
- strong communication skills
- strong interpersonal and organizational skills
- solid financial and analytical skills
- knowledge of management recruitment, selection, and training
- knowledge of health and safety codes
- ability to travel 50%
- proven track record managing multiple priorities in a fast-paced work environment
Job Qualifications
- Minimum 3-5 years of multi-unit management and leadership experience
- proven ability to manage multiple priorities in a fast-paced environment
- adept written, verbal, and interpersonal communication skills
- strong organizational skills
- solid financial and analytical capabilities with experience driving sales and profits
- ability to set realistic objectives and implement necessary steps
- knowledge of recruitment, selection, and training principles
- understanding of local and state health and safety code compliance
- Bachelor’s degree preferred but may be substituted with consistent work and leadership experience
- ability to travel 50% of the time
Job Duties
- Builds and leads high performing management teams
- recruits, retains and develops a passionate talent pool
- leads the management of healthy profit and loss statements for all locations in the area
- collaborates with general managers to create targets for revenue growth and cost control
- empowers and develops leaders in alignment with company goals and culture
- serves as liaison between Home Office and management teams
- anticipates guest feedback and leverages data for improvement
- prioritizes compliance and drives consistent audit practices
- establishes and maintains community partnerships
- completes regular, intentional visits to validate compliance and uphold safe, healthy environments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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