Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
flexible spending accounts
Dependent care accounts
development opportunities
Job Description
Shake Shack is a dynamic and rapidly growing hospitality brand renowned for its commitment to quality, community, and its employees. Founded as a humble hot dog cart in New York City's Madison Square Park by Danny Meyer, the visionary behind the acclaimed Union Square Hospitality Group, Shake Shack has blossomed into a celebrated name synonymous with delicious food and exceptional customer experiences. With roots deeply embedded in fine dining and philanthropy, the company is not just about serving food but about creating meaningful connections and standing for ethical values in everything it does. The brand prioritizes its people by fostering... Show More
Job Requirements
- Minimum 3-5 years of management experience in multi-unit hospitality
- proven leadership in fast-paced environments
- strong communication skills
- solid financial and organizational skills
- knowledge of health and safety standards
- Bachelor’s degree or equivalent work experience
- willingness to travel 50%
Job Qualifications
- Minimum 3-5 years of management and leadership experience in multi-unit environments
- strong verbal and written communication skills
- excellent interpersonal and organizational abilities
- solid financial and analytical aptitude
- experience driving sales and profits while developing people
- knowledge of recruitment, selection, and training principles
- understanding of health and safety codes and compliance
- Bachelor's degree preferred but not required
- ability to travel 50% of time
Job Duties
- Builds and leads high performing management teams
- recruits, retains and develops knowledgeable, passionate talent
- manages healthy P&L statements for all Shacks in area
- collaborates with General Managers to set revenue growth and cost control targets
- empowers leaders to act in accordance with the Shack Pact and company culture
- prioritizes non-financial targets such as talent development, succession planning, community involvement, and employee retention
- serves as liaison between Home Office and management teams
- anticipates guest feedback and uses data to drive GM accountability and guest experience
- ensures compliance with health and safety regulations
- establishes strong community partnerships to enhance brand presence and loyalty
- completes regular Shack visits to validate compliance, KPI results and safety
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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