Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $107,052.00 - $140,492.00
Work Schedule
Flexible
Benefits
weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
flexible spending accounts
Dependent care accounts
development opportunities
Job Description
Shake Shack is a renowned hospitality company that began as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, the CEO of Union Square Hospitality Group and award-winning author, Shake Shack quickly became a beloved local favorite, with proceeds benefitting park beautification efforts. Since then, it has evolved into one of the fastest-growing hospitality brands internationally, known for its commitment to serving high-quality food paired with exceptional hospitality. The company celebrates its roots in fine dining while fostering a strong community connection and promoting a workplace culture that emphasizes doing the right thing,... Show More
Job Requirements
- Minimum 3-5 years of management and leadership experience in a multi-unit management role
- effective written, verbal, and relational communication skills
- strong interpersonal and organizational skills
- solid financial and analytical skills
- ability to set and achieve realistic objectives
- knowledge of management recruitment, selection, and training
- knowledge of local and state health and safety compliance
- bachelor’s degree preferred or equivalent experience
- ability to travel 50% of the time
Job Qualifications
- Minimum 3-5 years of management and leadership experience in a multi-unit role
- adept written, verbal, and relational communication skills
- strong interpersonal and organizational skills
- solid financial and analytical skills with experience driving sales and profits while developing people
- ability to set realistic objectives and implement steps to achieve them
- knowledge of recruitment, selection, and training principles and procedures
- knowledge of health and safety code compliance policies and procedures
- bachelor’s degree preferred but may be replaced with consistent work and leadership experience
- willingness to travel 50%
Job Duties
- Builds and leads high performing management teams
- recruits, retains and develops knowledgeable, passionate talent pool to support company growth while driving an elevated guest experience and accountability to results
- leads management of healthy profit and loss statements for all Shacks in area to ensure financial success while driving consistent general manager collaboration to identify and capture business needs
- empowers and develops leaders to act consistent with company values, goals, and culture
- serves as liaison between home office and management team by prioritizing communications and directing implementation of systems and processes
- anticipates guest feedback, identifies area trends, and leverages data points to ensure excellent guest experience
- prioritizes compliance and protects brand by maintaining understanding of risks and processes, guiding management teams and driving consistent audit practices
- establishes and maintains strong community partnerships integrating brand presence and marketing to secure loyalty
- conducts regular Shack visits validating compliance, KPI results, and a safe environment for team members and guests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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