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Shake Shack

Area Director - Boston, MA

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $111,918.00 - $146,878.00
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
Dependent care accounts
development opportunities

Job Description

Shake Shack is a leading hospitality company renowned for its commitment to quality, community, and exceptional guest experiences. Founded by Danny Meyer in New York City, starting as a humble hot dog cart in Madison Square Park, the company has expanded rapidly into one of the fastest-growing dining brands globally. Shake Shack is deeply rooted in philanthropy, giving back to the communities it serves, and delivering food crafted with great care alongside a high level of hospitality. With a rich history grounded in fine dining and a dedication to standing for something good, the company fosters an inclusive, fun, and... Show More

Job Requirements

  • Minimum 3-5 years of management and leadership experience
  • strong communication skills
  • interpersonal and organizational skills
  • financial and analytical skills
  • knowledge of management recruitment and training
  • knowledge of health and safety code compliance
  • bachelor’s degree preferred
  • willingness to travel 50%

Job Qualifications

  • Minimum 3-5 years of management and leadership experience in multi-unit roles
  • proven track record of managing multiple priorities in fast-paced environments
  • adept written, verbal, and relational communication skills
  • strong interpersonal and organizational skills
  • solid financial and analytical skills driving sales and profits
  • knowledge of management recruitment, selection, and training principles
  • knowledge of health and safety code compliance policies and procedures
  • bachelor's degree preferred but may be substituted with relevant experience
  • ability to travel 50%

Job Duties

  • Builds and leads high performing management teams
  • recruits, retains and develops a knowledgeable, passionate talent pool
  • leads the management of healthy P&L statements for all Shacks in area
  • drives collaboration with General Managers to identify business needs and set revenue and cost control targets
  • empowers and develops leaders to act in accordance with company culture
  • ensures area meets talent development, succession planning, community involvement, and employee retention goals
  • serves as liaison between Home Office and management teams by prioritizing communications and guiding implementation
  • anticipates guest feedback and leverages data points to maintain excellent guest experience
  • prioritizes compliance and risk management
  • establishes and maintains strong community partnerships
  • conducts regular Shack visits to ensure compliance and a safe environment for team members and guests

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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