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Shake Shack

Area Director - Boston, MA

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $111,918.00 - $146,878.00
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Work Schedule

Standard Hours
Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
Flexible spending account
Dependent Care Account
development opportunities

Job Description

Shake Shack is a rapidly growing hospitality brand renowned for its commitment to environmental stewardship, community engagement, and exceptional guest experiences. Founded by Danny Meyer in New York City's Madison Square Park, starting as a humble hot dog cart, Shake Shack has grown into a highly regarded restaurant chain with a strong emphasis on quality food and hospitality. The company is built on core values that prioritize people — both its team members and guests — and stands firmly on a mission to 'Stand For Something Good' in everything it pursues. This philosophy extends beyond food, encompassing respect for communities,... Show More

Job Requirements

  • Minimum 3-5 years of management and leadership experience in a multi-unit management role
  • strong communication skills including written, verbal, and relational
  • possess interpersonal and organizational skills
  • experience with financial and analytical processes for sales and profits
  • ability to set and achieve objectives
  • knowledge of recruitment, selection and training
  • understanding of health and safety codes
  • bachelor’s degree preferred or equivalent leadership experience
  • able to travel 50%

Job Qualifications

  • Minimum 3-5 years of management and leadership experience in a multi-unit management role
  • adept written, verbal, and relational communication skills
  • strong interpersonal and organizational skills
  • solid financial and analytical skills with experience driving sales and profits
  • ability to set realistic objectives and achieve goals
  • knowledge of management recruitment, selection, and training principles
  • understanding of local and state health and safety code compliance
  • bachelor’s degree preferred but may be replaced with consistent work and leadership experience
  • willing to travel 50%

Job Duties

  • Builds and leads high performing management teams – recruits, retains and develops a knowledgeable, passionate talent pool
  • lead management of healthy P&L statements for all Shacks in area to ensure financial success
  • empower and develop leaders to act consistently with company goals and culture
  • serve as liaison between home office and management team, managing communication and implementation of systems
  • anticipate guest feedback and leverage data to ensure excellent guest experience
  • prioritize compliance and protect brand by guiding management on risk and audit practices
  • establish and maintain strong community partnerships through brand presence and local marketing
  • conduct regular Shack visits to ensure compliance, KPI validation, and a safe environment for team members and guests

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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