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PF Changs

Area Director

Baltimore, MD, USA|Remote, Travel

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $155,000.00 - $175,000.00
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Work Schedule

Flexible
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Benefits

Medical
Dental
Vision
401(k)
Paid Time Off
Performance incentives
Professional Development
Referral program
exclusive discounts
Holidays
Supportive community

Job Description

P.F. Chang's is a renowned leader in the restaurant industry, distinguished by its commitment to delivering exceptional guest experiences while fostering a culture rooted in excellence, integrity, and innovation. Known for its upscale casual dining atmosphere, P.F. Chang's has built a strong reputation that combines high-quality cuisine inspired by Asian flavors with a warm, inviting ambiance that appeals to diverse customer bases. The company operates numerous restaurants and prides itself on creating environments where customers feel valued and delighted with every visit. This commitment extends to the people who work there, with comprehensive benefits, growth opportunities, and a supportive community... Show More

Job Requirements

  • Based in Northern Virginia or Maryland
  • Ability to stand, walk, and perform physical tasks for extended periods
  • Willingness and ability to travel up to 75 percent of the time
  • Experience in multi-restaurant leadership
  • Knowledge of operational and financial restaurant management
  • Capability to lead and mentor teams effectively
  • Strong communication and problem-solving skills

Job Qualifications

  • Extensive experience in multi-restaurant leadership in a full-service restaurant company, upscale casual dining preferred
  • Strong passion for delivering exceptional guest experiences with a guest-centric mindset
  • Proven track record in driving sales growth and achieving KPIs
  • Strong financial acumen and proficiency in POS and corporate software systems
  • Excellent interpersonal communication, critical thinking, and emotional intelligence
  • Prior experience in opening restaurants is strongly preferred

Job Duties

  • Lead restaurants in delivering personalized, guest-centric experiences tailored to the local market
  • Guide teams in achieving KPIs, EBITDA targets, and cost-control goals
  • Ensure compliance with brand standards, health codes, and safety protocols through regular site visits
  • Partner with Operating Partners to launch innovative sales strategies and drive revenue
  • Analyze market trends to adjust tactics and stay ahead of the curve
  • Champion upselling, marketing initiatives, and service strategies to grow top-line sales
  • Set strategic direction for the market that aligns with company goals
  • Monitor restaurant performance and identify opportunities for continuous improvement
  • Mentor Operating Partners and support their development into senior leadership roles
  • Lead recruitment and onboarding of new management trainees to ensure long-term success
  • Promote a strong, unified culture of excellence, integrity, and innovation across locations
  • Support recruiting, training, and team building across all restaurants in the market
  • Provide consistent coaching and feedback to elevate team performance
  • Assist with conflict resolution and employee relations to maintain a positive work environment

Job Qualifications

Experience

Expert Level (7+ years)

Job Location