Huntington

Area Customer Experience Specialist - Charleston, WV

Charleston, WV, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.50 - $21.75
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
Employee Discounts
Flexible work arrangements

Job Description

Huntington is a well-established financial services company known for its commitment to customer service and community engagement. As a regional bank with a strong presence in multiple locations, Huntington focuses on delivering tailored banking solutions that empower individuals and businesses to achieve their financial goals. The company emphasizes a workplace culture that values inclusivity, development, and adaptability among its employees. Through consistent coaching and a dedicated leadership team, Huntington fosters an environment where employees have opportunities for career growth and skill enhancement.

The role of Area Customer Experience Specialist (ACES) at Huntington is designed for professionals passionate about delivering excepti... Show More

Job Requirements

  • High school diploma or GED
  • minimum of 1 year customer service and branch banking experience
  • dependable
  • access to reliable transportation
  • ability to travel between local branches
  • authorized to work full-time in the United States
  • adherence to tobacco-free hiring policy

Job Qualifications

  • High school diploma or GED
  • minimum of 1 year customer service and branch banking experience
  • bachelor’s degree preferred
  • cash handling experience
  • career minded with a desire to build a career in banking
  • demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills
  • military service in administration, contracting, civil affairs, or similar roles preferred

Job Duties

  • Provide coverage in all aspects of branch banking including customer transactions
  • service customer needs
  • identify opportunities to provide advice and guidance
  • refer customers to other areas of the bank as needed
  • process customer transactions accurately and efficiently while maintaining proper cash controls
  • balance daily cash drawer
  • provide excellent customer service and resolve issues effectively
  • educate customers on deposits, loans, and bank technology including online, mobile, and ATM banking
  • adhere to all operational, security, risk, and regulatory policies and procedures
  • be dependable and adaptable traveling to multiple branch locations
  • perform other duties as assigned

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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